Meeting papers

 SERVICE AREA – SPORT & RECREATION (NOOSA LEISURE CENTRE)

 Summary

Objective: Providing direction and support for development and operation of sporting and recreation activities and
provision of facilities including sports fields, aquatic centre and indoor recreation facilities.

Activities: Multi-purpose stadium comprising 2 indoor courts, children’s play room, 2 group fitness rooms, conference
rooms, outdoor multi-use basketball court, café and crèche supporting a range of recreational sport and exercise
activities and programs.


 Delivery Framework            Details
 Corporate Plan Theme
 Responsibility 1              Sport and Active Lifestyles
 (Branch Level)
 Legislative Responsibility    No
                               Service is traditionally provided by local government as a community service.
 Service Delivery Model        Service is predominately provided in-house with contracted services to run some
                               programs. Contractors are also utilised for maintenance and some operational
                               activities.


 Service Inputs                     Details
 (Resources to Deliver Service)
 Physical Assets/Infrastructure     Noosa Leisure Centre
 Software & Systems                 Links/Xplor Recreation
 Budget Cost Centres                Noosa Leisure Centre (2606)
 FTE                                8.14
 Other Key Metrics


 Service Outputs - Performance Measures
 Type                       Measure                           Target                  Methodology / Calculation
 Efficiency                 Cost per visit / cost recovery    Improvement from        Calculated annually
                            %                                 previous year.
 Effectiveness              Annual customer survey            To achieve a score      Calculated against CERM
                            results                           greater than industry   results.
                                                              benchmarks.



 Service Outputs – Detailed Activity Listing
                                Activity                                              Service Level/Standard
 Recreation programs & events
 [Includes court hire management, set-up and pull down for team sports and group fitness program]
 Opening hours2                     Monday to Friday                         14hrs per day
                                    Saturday & Sunday                        For user group bookings and
                                                                             programming only
                                    Note: Closed public holidays.
                                    (Opening hours subject to change due to bookings and school holiday
                                    periods).
 Allied activities
 (Activities include operation of the Café and crèche]
 Opening hours/availability            Cafe                                     Daily
                                       Crèche (subject to bookings)             Monday to Friday
                                       Kids’ Playroom                           Daily
                                       Retail Shop                              Daily
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