2014-08-19 Infrastructure and Services Committee Agenda

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA                               19 AUGUST 2014


Table 6 below provides passenger data from 1-5 January 2014. The Noosa only passenger data
for 620, 622, 630 and 631 is not readily available but has been requested from TransLink.

Table 6: TransLink Passenger Data 1-5 January 2014
   Routes          01 Jan 14     02 Jan 14     03 Jan 14     04 Jan 14      05 Jan 14
    620          4,423         4,698         5,060         4,246          3,449
    622          416           797           712           470            541
    626          1,968         2,014         2,042         1,573          1,767
    627          1,960         2,300         1,279         1,582          1,743
    628          401           440           420           376            358
    629          647           607           496           583            283
    630                        82            99            626
    631          697           738           907           791            314
    632          167           156           170           107            109
= travels outside Noosa

It is difficult to estimate the cost to provide 620, 622, 630 and 631 for Noosa only, however based
on the 2013/14 Free Holiday Buses from the 1-5 January 2014, Noosa Council paid 20% and
Sunshine Coast Council paid 80% of the loss of revenue for Routes 620, 622, 630, 631.
Noosa Council’s 20% share was $10,133(exc GST). As a rough estimate this would be
approximately $50,665 if Noosa Council had paid 100% ($10,133 x 5 = (5 days) and a rough
estimate for 10 days would be approximately $101, 330.


Consultation


External Consultation - Community & Stakeholder
Tourism Noosa
• The passenger assist staff were brilliant, so friendly and helpful. Definitely assisted in helping
   people understand which bus to catch, where to stand etc.
• Timetable is not necessary, so long as there are posters in the Visitor Info Centres and Free
   Holiday Buses flyers could be handed out to visitors with the existing TransLink bus
   timetables.
• Sign writing on the bus is a great way to get the message out.

Sunshine Coast Council
• No longer delivering Free Holiday Buses Program.

TransLink
• Request for passenger data



Internal Consultation
Executive Office, Events Officer - Heather Williams
• Utilise Council’s online tools more in the lead up.
• More newspaper stories in the lead up e.g. Story on a bus driver who has been driving the
   Free buses since it began, visitors who return to Noosa for free buses etc.
• Banners are very effective.
• Passenger assistant ensures a good customer experience which is a good marketing tool in
   itself.


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