2021-05-11 Services & Organisation Committee Meeting Agenda

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                                                                                              11 MAY 2021


BRANCH ACTIVITIES                         RECENT ACHIEVEMENTS                            CURRENT PRIORITIES                            THE NEXT QUARTER
Business as Usual activities                 Provide frontline response services to        Provide response services as part of         Continue to provide response
Support the organisation with HRM             the COVID-19 Taskforce Team                    the COVID19 Taskforce Team.                   services to the COVID19 Taskforce
services incl. payroll, work health and       including      employee     relations,        Continued review of P&C policies.             Team.
safety, recruitment, on-boarding and          wellbeing, deployment opportunities,          Finalise 21/22 budget submission.            Assess future work practices, policies
workplace relations.                          implementing working from home                 Brach functional review.                      and procedures post COVID-19.
                                              arrangements        and    supporting         Commence development of next                 Finalise People and Culture Strategy.
                                              employees       impacted    by       the       People and Culture Strategy.                 Prepare 21/22 Branch Plan.
                                              temporary closure of Council facilities.      Review 20/21 Branch Plan to                  Director-Review       of         work
                                             Review of the Payroll BCP.                     prioritise deliverables before 30 June.       arrangements as a result of COVID-
                                                                                                                                           19.

Community Engagement
Communications and Community                 Weekly Mayor video continues to               Implemented promotional campaign             Ongoing     monitoring   to   gauge
Engagement                                    generate good engagement. Now a                to encourage residents to get involved        effectiveness of weekly Mayor
                                              critical part of the Communication and         in budget preparations.                       Community Video.
                                              Engagement Strategy.                          Go Noosa publicity implemented for           Canvassing      options  to create
                                             Your Noosa monthly double page                 Easter period.                                templates for all future print
                                              spread in Noosa Today proving                                                                advertising to have a consistent look
                                              popular with general community.                                                              for promoting messaging and
                                             New software – balancing budget tool                                                         community engagement activities.
                                              – implemented on Your Say Noosa                                                             Plan for and co-ordinate the
                                              website as part of 21-22 budget                                                              Community Engagement Strategy
                                              consultation.                                                                                Review incl. review of branch
                                                                                                                                           services.
Website Management                           Created a Major Projects page on the          Regular meetings being conducted             Continue quarterly catch up of new
                                              Council website. This page provides            with Web Content authors across               Website Hierarchy Approval team.
                                              up to date info on major projects being        council to review first year of web          Continue to focus on improving
                                              constructed in Noosa Shire Council             platform operation.                           website pages content and links.
                                             Website now operating effectively.            Recorded an average of 72,000                Ongoing review of content in liaison
                                             Continuing to provide assistance and           unique monthly visitors to Council            with Web Authors.
                                              guidance on web improvements to                website between January and March
                                              staff.                                         2021.
                                                                                            Review of current COVID pages and
                                                                                             content, as restrictions ease.
                                                                                            The three month visitation was
                                                                                             216,057 unique visitors – an increase
                                                                                             in visitation numbers on previous
                                                                                             quarter.


                                                                                                                                                             Page 60 of 96