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2021-05-11 Services & Organisation Committee Meeting Agenda
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Page 93 of 96
Measure
% of building information requests completed within statutory time frame
Service timeliness Level of activity & service
20
100% eee
80% 15
60% 40
40% SEE
5
20%
0% 0
July Aug Sept Oct Nov Dec Jan Feb March Apr May June July Aug Sept Oct Nov Dec Jan Feb March Apr May June
Comment
Legislation introduced on 1 July 2019 has reduced the statutory time from 20 days to 10
days
2018/19 data is shown by dotted purple line. 2019/20 data is shown by black line
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