Compiled Reference Document - 51995.1611.04 (As Published)

                 2.3 CCTV and Surveillance

                     ●​ Coverage:
                           ○​ Entrances and exits.
                           ○​ Bar and dining areas.
                           ○​ Bowling green boundary.
                           ○​ Eastern delivery courtyard.
                     ●​ Retention:
                           ○​ Footage stored securely for 28 days.
                     ●​ Monitoring:
                           ○​ Duty Manager reviews during operating hours.
                           ○​ Footage reviewed for any complaints, incidents, or RSA concerns.

                 2.4 Lighting for Safety

                     ●​ Entry/Exit Points: Well-lit to ensure safety and discourage antisocial behaviour.
                     ●​ Car Park and Walkways: Shielded, downcast lighting provided.
                     ●​ Eastern Courtyard: Motion-sensor lighting only, to reduce light pollution for
                        neighbours.

                 2.5 Patron Safety

                     ●​ Transport:
                           ○​ Staff assist in booking taxis/ride-shares.
                           ○​ Designated waiting area provided away from eastern residences.
                     ●​ Designated Safe Area:
                           ○​ Indoor space set aside for patrons awaiting transport or requiring
                              assistance.
                           ○​ Staff trained to provide water, monitor behaviour, and seek help if
                              necessary.

                 2.6 Incident Response Protocols

                     ●​ Behavioural Issues:
                          ○​ Zero-tolerance for violence or aggression.
                          ○​ Disorderly patrons refused service, removed from premises, and logged.
                     ●​ Escalation:
                          ○​ If unmanageable, Queensland Police contacted immediately.
                     ●​ Recording:
                          ○​ All incidents recorded in Incident Register with time, date, nature, and
                              action taken.

                 2.7 Security Audits and Review

                     ●​ Monthly Audits:




Document Set ID: 24240356
                  24092246
Version: 1, Version Date: 22/10/2025
                          02/09/2025