Compiled Reference Document - 51995.1611.04 (As Published)

                               ○​ Staff knowledge tested periodically through quizzes and scenario
                                  evaluations.​

                     ●​ Performance Monitoring:​

                               ○​ Managers monitor staff application of training in daily operations.​

                     ●​ Feedback:​

                               ○​ Staff encouraged to provide feedback on training quality and areas for
                                  improvement.​


                 9.8 Record Keeping

                     ●​ Training Records:​

                               ○​ Centralised register of staff training and certifications maintained.​

                               ○​ Updated monthly by management.​

                     ●​ Compliance:​

                               ○​ Records available for inspection by Council or OLGR.​




                 10. Conclusion and Review Actions
                 10.1 Conclusion

                 This Operational Management Plan (OMP) has been prepared to formalise
                 Crackerjack’s commitment to responsible venue operation. It directly addresses
                 concerns raised by Noosa Council and the community, particularly regarding noise,
                 waste, staff conduct, and impacts on residential amenity. By implementing the measures
                 outlined across Sections 1–9, Crackerjack ensures:

                     ●​ Noise is proactively managed through structural changes, strict protocols, and
                        regular monitoring.​

                     ●​ Safety and security of patrons and staff are prioritised via CCTV, lighting, trained
                        personnel, and structured incident management.​




Document Set ID: 24240356
                  24092246
Version: 1, Version Date: 22/10/2025
                          02/09/2025