Compiled Reference Document - 51995.1611.04 (As Published)

                     ●​ Crowd control measures provide safe patron flow, especially during functions and
                        closing times.​

                     ●​ Waste handling practices minimise noise, odour, and environmental impacts.​

                     ●​ A robust complaint system supports neighbour relations and ensures
                        transparency.​

                     ●​ Emergency preparedness is embedded in daily operations through training, drills,
                        and clear incident response.​

                     ●​ Compliance is actively monitored, audited, and improved through continuous
                        review.​

                     ●​ Staff training programs embed responsible service, respectful conduct, and
                        professional development.​


                 This OMP demonstrates that Crackerjack is committed to operating as a family-friendly,
                 community-conscious venue that supports local recreational activity while being a good
                 neighbour.

                 10.2 Review Actions

                     ●​ Quarterly Reviews:​

                               ○​ Management to review Noise Monitoring Log, Complaint Register, Waste
                                  Audit, and Incident Register.​

                               ○​ Quarterly community meetings offered to residents to maintain open
                                  communication.​

                     ●​ Annual Review:​

                               ○​ Full OMP reviewed and updated annually to reflect:​

                                       ■​ Legislative or licensing changes.​

                                       ■​ Council or OLGR feedback.​

                                       ■​ Community concerns and suggestions.​

                                       ■​ Operational learnings and audit results.​




Document Set ID: 24240356
                  24092246
Version: 1, Version Date: 22/10/2025
                          02/09/2025