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2017-11-07 Services & Organisation Committee Agenda
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SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 7 NOVEMBER 2017
Page 133 of 135
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 7 NOVEMBER 2017
Measure Measure
Average processing time 20 day plumbing applications
% of building information requests completed within statutory time frame
Purpose Purpose
Service timeliness Level of activity & service
20
100% ss ®euaae . -
80% 15 a — . _
pt" =
60% Mt 10 A oe Sagsten tee 8" *2" _
"a Pd * ?*
40% 5
20%
0
0% - 1 1 1 1 + : ss SF wt oF FP SF od Wd Lo
July Aug Sept Oct Nov Dec Jan Feb March April May June s we & * ° « w re ¥ »
Comment Comment
2015/16 data is shown by dotted purple line. 2016/17 data is shown by black line
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