2019-12-11 SM Agenda - Item 1 - Attachment 1 DRAFT 20191202-Noosa Plan Consultation Report

 Submitter   Submission and Grounds of Submission                                                                              Planners’ Response   Recommendation
 20868035    •    Our neighbours have direct access to the local letting agent in case they have any concerns regarding
                  the tenants, however there have been no issues in our two years of letting.
 20868150
             •    Recognise ungoverned approach of Airbnb and similar self-service websites has probably catalysed
 20868152         this situation, however short-term letting using reputable and motivated agents leads to a different
 20868154         outcome.

 20868174
             •    This reaction from the council is as a result of irresponsible absentee home owners who care little of
                  the impact that a 'party' house has on the community and doesn't take into account the benefits that a
 20868177         genuine 'locals' experience brings to the area.
 20868179    •    Under draft plan the letting criteria will become even more stringent for professionally managed
                  properties with reputable local holiday letting agent whilst there will continue to be no regulations for
 20868216         other alternative letting avenues such as Airbnb. They will continue to be "under the radar" and not
 20868217         have to comply with any new regulations.
             •    Many Airbnb owners/managers “hosts” have earned “super-host” status which means that they have
 20868229         been recognised for their dedication and professionalism in the holiday rental industry. It would be a
 20868346         great miscarriage of justice and decency to punish these outstanding “hosts” who own or manage
                  properties outside the proposed zone.
 20868405
             •    We have our property professionally managed and engage the services of cleaners, handymen, yard
 20868418         maintenance people, pool cleaners, on a weekly basis to prepare the property for visitors. This local
                  employment would be lost if I could not short term let the property
 20868428
             •    Agrees the issues around Short-term letting in residential areas to be very real and warrants attention
 20868595         to maintain the quiet enjoyment of properties in these areas but this is a management issue,
 20868596         effectively dealt with via a combination of, licensing, education, implementation of local laws to include
                  management requirements.
 20868597
             •    Property owners whom reside outside of Noosa must register their property with Council and adhere
 20868600         to running the management of the property in line with guidelines set by council OR transfer the
                  management of their listing to a local Licenced Agent
 20868601
             •    Properties located in Low Density ‘Residential’ Zones who wish to holiday let must do so through a
 20868608         local Licenced Property Manager (No option to self- manage on Airbnb or the like)
 20868610    •    Recommends any Short-term letting property that is managed through a registered Holiday Letting
                  Agency should be exempt from any additional regulations while casual holiday lets through
 20868615         organisations such as Airbnb should be the primary focus of the draft plan and should have legislation
 20868616         in place to ensure they are also fairly contributing to maintaining the unique Noosa area lifestyle.

 20868617
             •   STA dwellings are benefiting from the Noosa brand and the significant promotion of it. Without any
                 register or tracking, how can Council charge the Tourism levy and any other business related tariffs?
 20868619    Suggestions for management
 20868620    •    Appreciates the importance of maintaining the integrity and peace within residential areas whilst
 20868621         allowing carefully planned tourism and holiday letting.

 20868622    •    There are other more equal ways to manage this. Allowing all home owners / rate payers the same
                  choice is a better approach, and this could still be either taxed as a tourism levy, or with a restriction
 20868623         on the amount of time one must reside in a property.
 20868659    •    It seems the minority of residents and their interests are driving and compromising the overall viability
                  of our local economy.
 20868663
             •    One size fits all approach does not suit as each property its locality, size, design and features requires
 20868787         individual consideration.
 20868796    •    It should be mandatory for absentee owners to engage a professional licenced property manager if
                  they want to short term let.
 20868812
             •    Don’t believe you need a licensed real estate agent to rent your own property. As long as the owner
 20873177         complies with all relevant requirements as a short-term lessee. And I do think any Airbnb property
                  should be required to take out a Landlord's Insurance Policy.
 20874655
             •    Understand that existing use rights may survive the change in the Noosa Plan however feel that its
 20875006         operation should be grandfathered from the time of the proposed change coming in. Those properties
 20876508         complying with the voluntary code of conduct should not have to pay application fees and the process
                  be one of registration rather than approval. Any new property or change in ownership should be
 20898176         subject to a code application.
             •    A compulsory registration scheme for Short-term renters with an enforceable code of conduct could
                  be simple solution. This will also identify, for Council, properties which the Tourism Levy should be
                  charged.




Consultation Report - Consideration of Submissions on the New Noosa Plan                                                                                             Page 31