2019-12-11 SM Agenda - Item 1 - Attachment 1 DRAFT 20191202-Noosa Plan Consultation Report

 Submitter   Submission and Grounds of Submission                                                                            Planners’ Response   Recommendation
             •   Suggests that a code of conduct for hosts and guests along with a limited number of ‘strikes and
                 you’re out’ policy would be central to Queensland’s response to short-term letting.
             •   Industry hierarchy totally support registration of STAs, a Code of Conduct and an arbitration system.
                 Take action against those who do not demonstrate a fair and reasonable community spirit and don’t
                 punish responsible people who create an enormous benefit to the community.
             •   Council should publish a Code of Conduct applicable to each permit issued and a registration number
                 sticker for each property registered to be located at the front of the dwelling. The registration number
                 should be provided to the letting Agent and/or the online travel agent. These agents should be
                 encouraged not to list the property without this registration.
             •   All holiday rentals should have a sign at the front of the property and property managers commit to
                 the code of conduct that has been drafted by a group of property managers last year.
             •   Appropriate management requires rigorous screening guests.
             •   Renters to be provided with plain English rules about all manner of expected conduct
             •   Neighbours to be provided with a phone number to register complaints about noise, excessive
                 numbers etc.
             •   Keep track of problem owners.
             •   Suggest Council implement fines to those who have guests who cause excessive noise or other
                 issues on a regular basis.
             •   Consider limiting the number of properties available for short stay in any one street.
             •   Individual properties could be assessed by Council as fit for purpose and Council reserve the right to
                 cancel the approval for short stay accommodation in the event of consistent complaints by residents.
             •   A designated officer within council is available for residents to lodge complaints.
             •   Complaints would need to be validated as could be the result of vexatious neighbours rather than real
                 issues.
             •   There is opportunity to raise the tourism levy to account for licencing/registration, policing,
                 engagement of security personnel
             •   Perhaps you could limit rentals in some other fashion? Nightly limits for all? Or person limits? Or a
                 yearly allotments of nights for each residence
             •   Council has not considered options for limited regulation that exist in many communities and countries
                 throughout the world where tourists flock to and are welcomed by residents, businesses and
                 communities with mostly positive outcomes.
             •   Queenstown Lakes District Council has rules regarding noise and a 24/7 hotline to report incidences.
                 Most of the complaints in Queenstown were from Airbnb Short-term lets. Perhaps Noosa Council
                 could investigating implementing the same rules and 24/7 support for Noosa.
             •   Look to the fair and innovative planning frameworks established in South Australia, Tasmania, and
                 New South Wales which allow hosts to share their own homes and holiday homes without the need
                 for development approval.
             •   Work with the Queensland State Government, local hosts, and Airbnb to establish state-wide, modern
                 and innovative home sharing rules which are clear, easy to understand and comply with, and also
                 cost effective for hosts.
             •   Develop a kind and fair framework for Short Stay Accommodation with help and insights from all
                 stakeholders. We should:
             •   Focus on the benefits of short term accommodation for the community such as flexible income
                 generation for vulnerable women, single parents, people who are in-between employment etc
             •   Protect against a total takeover of our suburbs that could potentially turn suburbs into ‘tourism ghost
                 towns’ and make resident services such as schools, shops and doctors suffer - perhaps through a
                 licensing system.
             •   Grandfather out ‘overuse’ of suburbs by short term accommodation
             •   Extend the Tourism Noosa ecocheck program with practical solutions to reduce impact on our
                 infrastructure. Offering easy public transport on and off ramps, bikes, good resource recovery, award
                 water savings as well as emission savings.
             •   Seek to support the most vulnerable income earners of our tourism industry (cleaners and
                 maintainers).
             •   Support the development of public transport as well as active transport links to minimise traffic impact.
             •   Seek to actively design walkable neighbourhoods with centres of interest – local suburban shops and
                 social activities.



Consultation Report - Consideration of Submissions on the New Noosa Plan                                                                                           Page 32