2025 Annual Disaster MANAGEMENT REPORT · Att 1 - TC Alfred March 2025 - lessons identified

Process or
discipline   Issue                                                                                       Future Action?                                                                           Priority
ICT          LDMG meeting room – improved microphones to prevent feedback, static and dropouts.          For budget consideration - Project brief to be prepared.


ICT          PC not staying “awake” which means SmartTV goes to sleep while Guardian is revolving        ICT to investigate ways to resolve                                                       Low

ICT          Improved online access to share information with Agencies                                   Sharepoint Single Source of Truth that has whitelisted profiles allowing external use.   Medium

Procedures   Evacuation Centres – guidelines required for resourcing (ratio emergency service vs.        Develop staffing ratio guidelines for evacuation centres                                 High
             evacuees)

Procedures   Ensure hand over to someone at end of event of all invoices and outstanding purchase orders. Review process and look at diversion methods after event


Procedures   Review process and look at diversion methods after event                                    Review process and look at diversion methods after event                                   Medium
                                                                                                         Implement financial handover checklist
Procedures   Understanding of LDCC roles (i.e. Logistics get things etc), not clear what to do.          Review and update duty sheet/ Position Desc / Duty Sheet for all roles. Copy of full suite High
                                                                                                         to be provided in each Cells' desktop draws
                                                                                                         Priority list/Focus
Procedures   Tabards should be used in the LDCC                                                          Room briefing template to be created for use every day including use of tabbards, location Medium
                                                                                                         of toilets etc.
Systems      Guardian IMS - Standardised list of tags for better categorisation of bulletins             Create and implement a standard tag list                                                   Medium


Systems      Button to automatically send Sitrep to DDMG                                                 Sitrep set up with who Sitrep should be emailed to. Review and update as required        High

Systems      Bulletins - updates do not bring the updated Bulletin to the top of the bulletin list       Guardian improvement - request to QIT+                                                   Medium


Systems      Onboard state government stormtide manual info procedure eg. Townsville evacuation maps Investigate how to include in future plans and actions, ie. Townsville Disaster Dashboard    Medium
                                                                                                       Storm Tide layers
Systems      Consider using work orders for every expense & activity during event as info contained in Investigate improvement process.                                                           Medium
             work order aligns with QRA requirements for CDO claim




Systems      Stable, flexible platform to create the morning forecast

Procedures   Continue to ensure the sign in and out log is completed for accountability                  Add to briefing note template for beginning of day briefing                              Low


Training     Terminologies – training on what might be used.                                             Glossary to be prepared                                                                  Medium

Training     Minimum job list per type of emergency                                                      Create tick sheet for each cell