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2019-05-07 Services & Organisation Committee Agenda

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Page 22 of 71

% of building information requests completed within statutory time               Average processing time 20 day plumbing applications
frame
Service timeliness                                                               Level of activity & service
                                                                                  20
       |   -    7    i    7    “    a         i      ON                           18                     —            ,                  s
  - |      |    -    7    -    7     |   |    |                                   .                                      :

   0%                                                                                 ss          + oF    wt          SF  oF     SF       ged   vr
        July Aug Sept Oct   Nov Dec   Jan  Feb March April May June                  s     we  &          *     &          <   vw          w    s
Comment                                                                          Comment

                                               2016/17 data is shown by dotted purple line. 2017/18 data is shown by black line

                                                                                                                                                   Page 22 of 71
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