App2.4 Program Preventative Maintenance Agreement · OPW16/0021

                                                     (SCHEDULE 8 )

       EMERGENCY CALL OUT – CHARGE RATES
       (FOR SERVICES NOT INCLUDED IN PPM AGREEMENT)
       EFFECTIVE 1ST April 2014

 ITEM                                               ALL PRICES ARE EXCLUSIVE OF GST

 Service Charge                                     $70.00 per call out

 Normal Working Hours                               $75.00 per hour or part thereof
 • 8:00 am to 4:3pm Mon to Fri.
   (excluding Public Holidays)

 Overtime:          Time and A Half                 $85.00 per hour or part thereof
 • 4:30pm to 12:00 midnight.
 • 12:00 midnight to 8:00am.
      • Mon to Fri (excl. Public Hol’s).
      • First two (2) hrs or part thereof.


 Extra-over rate. (For works covered                $15.00 per hour or part thereof
 by PPM but outside Normal Working
 Hours.)

 Overtime:          Double Time                     $100.00 per hour or part thereof
 • 4:30pm to 12:00 midnight.
 • 12:00 midnight to 8:00am.
      • All hours or part thereof
       subsequent to first two (2) hrs,
       Mon to Fri (excl. Public Hol’s).
 • Saturday, Sunday & Public Hol’s)
      • All hours or part thereof
 Extra-over rate. (For works covered
 by PPM but outside Normal Working                  $30.00 per hour or part thereof
 Hours.)


                                           Note 1   After hours call outs are charged at a minimum of four (4) hours

                                           Note 2   Travel time to and from site is charged at the relevant rates above

                                           Note 3   Our target response time for all service calls is 5 hours within 100 km of our
                                                    regional offices, which are located in Sydney, Melbourne and Brisbane

                                                    Our target response time for all service calls is 24 hours in excess of 100 km of
                                                    our regional offices, which are located in Sydney, Melbourne and Brisbane.




Fytowall (Australia) Form FWF-10 / Rev D                                                                 Page 16 of 16