2020-10-12 GC Agenda - Item 9 - Attachment 1 - Aircraft Noise Ombudsman Report - Investigation

               There was a significant media presence before the session
               The bulk of the session was devoted to presentations by Sunshine Coast
                Council and then by Airservices. Comparatively little time was left for
                questions or statements by community representatives or other
                participants
               While questions by community representatives and others were heard and
                responded to by Sunshine Coast Council and Airservices, it could not be
                said there was any substantial “discussion” nor any progress made to
                address the concerns of the community or to resolve outstanding issues
               No final design or Consideration of Feedback Report was available and so
                no final design nor any record of Airservices’ consideration of the feedback
                received could be addressed or discussed.

Airservices’ proposed final design

7.26      Airservices published its Proposed Final Design and Consideration of
          Feedback report on 16 July 2019, finalising its proposed flight path and
          airspace designs for implementation at the Sunshine Coast.

7.27      Alternatives proposed by communities during the consultation period were
          considered by Airservices. However, most were ruled out on the grounds that:
                  Alternative flight path designs submitted that were outside the approved EIS concept
                  flight paths were not able to be progressed at this time28

7.28 However, Airservices did consider nine alternative designs for potential
     inclusion on a “register of possible alternatives for further consideration”. Of
     these nine alternative designs, Airservices determined that one would be
     placed on a Noise Improvement Register for further consideration in the future.

The ‘Engage Airservices’ platform

7.29 At the same time that Airservices published its Proposed Final Design and
     Consideration of Feedback report, it launched its ‘Engage Airservices’
     platform. This was a genuine initiative by Airservices to add an interactive tool
     to its engagement activities, as the functionality became available and in
     response to what it heard through its community engagement. Airservices
     advised:

                  During our Sunshine Coast consultation, we received community feedback that you
                  would like an interactive platform and more resources to assist you in understanding the
                  flight path changes. Our new Sunshine Coast engagement platform includes:

                   an interactive map for the Sunshine Coast with the proposed final flight path designs
                   Community Specific Fact Sheets
                   Runway Operations infographic poster set, and
                   FAQs.



28 Airservices Australia, Proposed Final Design and Consideration of Feedback – July 2019, 16 July 2019, p. 27



Aircraft Noise Ombudsman
Investigation into complaints about the introduction of new flight paths in the Sunshine Coast (April 2020)   Page 23