2015-06-23 I&S Agenda - Item 5 - Local Disaster Recovery Plan - Attachment 2

                          Noosa Local Disaster Recovery Plan 2015/2016

28.2 Undertake community recovery management/coordination

Keeping pace with the evolving situation
   the LRC immediately establish liaison with LDC and the LDCC
   ensure initial and ongoing impact assessment data feed into recovery programs and
    processes
   continuously review and analyse community needs for service provision planning
   establish processes for information from all avenues (public meetings, call centre or
    recovery centre feedback, debriefings) to feed into planning cycle
   adapt community recovery plans in accordance with the evolving or changing
    community needs and priorities


Engaging and empowering the affected communities
   ensure regular and ongoing engagement with affected persons
   provide leadership, facilitation, support and empowerment
   create opportunities for community leaders to evolve
   create opportunities and support for affected persons and communities to lead and
    manage their own recovery
   allow communities to self-identify
   negotiate and agree on the prioritised tasks based on community needs and
    requirements, including short-term/interim fixes
   build trust through respectful listening and understanding
   establish active feedback processes and opportunities
   maximise the availability of information to affected persons


Managing people
   provide strong, clear and responsive leadership
   ensure safe operating conditions for recovery personnel and community
   ensure that workloads are sustainable by establishing management structures,
    delegating responsibilities and utilising ‘spans of control’
   ensure that recovery workers, managers and volunteers have defined work times and
    adequate rest breaks
   ensure that briefings occur for all oncoming personnel
   ensure that debriefs are conducted at the end of each shift to ensure capture of
    information as well as defusing personnel
   provide opportunities for formal defusing and ongoing emotional and psychological
    support for recovery personnel
   avoid convergence by providing clear information and direction as to how non-impacted
    persons might help
   develop a strategy to manage politicians and VIPs


Managing resources
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