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2021-06-30 SM - Item 1 - Attachment 1 - Operational Plan 2021-22

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                                                                                          2021/22 Operational Plan




Corporate Plan Key Focus Areas    Operational Initiatives              Outcomes                             Responsible Areas

Ensure that Business Continuity   Undertake annual scenario testing    Increase awareness of                All Directors
Plans are developed and tested    of BCPs                              responsibilities and test and
                                                                       improve procedures in BCPs to
                                                                       manage business disruptions
                                                                       in the event of a disaster or
                                                                       unexpected catastrophe

                                  Undertake an evaluation of         Increase operational resilience        CEO
                                  Council’s response to the COVID-19 including operational and financial
                                  pandemic including its impact on   resilience
                                  council

Strengthen Council's governance   Finalise review of governance        Compliance with legislative and      Director
framework and develop             arrangements and implement           ethical obligations to optimise      Executive
leadership potential              recommendations for improved         council’s performance                Services
                                  service delivery

Embed risk management             Continue to implement the ERM        Improved organisational ability to   Director
practices into decision making    Framework                            identify and manage risks            Executive
processes                                                                                                   Services

                                  Development of a Contract            Provision of a clear and             Procurement
                                  Management Framework                 standardised approach to
                                                                       managing and administering
                                                                       contracts



Delivering Council Services

Services                              Service Activities                          Responsible Areas

Customer Service                      Customer service                            Customer Service

Governance                            Governance                                  Governance Branch

Financial & Revenue Services          Financial Services, Revenue Services.       Financial Services
                                                                                  Revenue

People & Culture                      Human Resource Management, Payroll,         People and Culture
                                      Workplace Health and Safety.

Procurement                           Purchasing and contracts                    Procurement

Fleet                                 Fleet Management & Operations               Procurement

Holiday Parks                         Holiday Parks Contract Management &         Property
                                      Administration

ICT                                   Under development                           ICT

Elected Council                       Elected Council Operations                  CEO

Records                               Under development                           Records




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