2015-12-08 Planning and Organisation Committee Agenda

PLANNING & ORGANISATION COMMITTEE MEETING AGENDA                                       8 DECEMBER 2015


SECTION                  RECENT ACHIEVEMENTS                             CURRENT PRIORITIES                          LOOKING AHEAD
Economic                         LEP Focus group workshop                      Local Economic Plan - Finalise            Councillor discussion on progress
Development                      Digital entrepreneurs networking                consultation process, focus                 of the Plan, draft plan and report
                                   event, digital skills program                   group meeting and drafting                  to council
                                 Review of Branch Plan                         Review of Economic Profile                Regional Food trail industry
                                                                                 Provide input into the Business             development Forum 1 and Mobile
                                                                                   Land Study                                  Trail go live
                                                                                                                             Agricultural Land Use Study
                                                                                                                               /Agribusiness Network meeting
                                                                                                                               linked projects
                                                                                                                             Business Connect – professional
                                                                                                                               development regional event for
                                                                                                                               business.


Sustainability Project      Proposed approach for development of          Initial community consultation            Consideration of public comments and
Officer                       the Greenhouse Gas Emissions and                undertaken on Have Your Say                 drafting of the Plan.
(note 50% allocated           Energy Efficiency Plan endorsed by              seeking comments on focus areas,
to sustainability,            Council                                         how to reduce emissions and
50% to waste)                                                                 improved energy use.


Customer Service            VCC upgrade to Client 9 giving a better       iPan, Council’s customer service          Cross training of CSO into other areas
                              user interface. VCC client has also been        information intranet, has 40 web            for their development
                              loaded onto the computer at the depot as        pages left to be updated from SCC         Development of BCP
                              per BCP                                         scripting. Down from 780
                            Customer Service Charter Adopted and          CSO cross training with a ride along
                              phone opening times aligned with the            on the rubbish trucks to understand
                              opening hours of the Tewantin council           the service provided better
                              building                                      Development of Improved council
                                                                              response to customers direct email
                                                                              response now produced to
                                                                              customers lodging e-requests with
                                                                              the request number (awaiting
                                                                              activation from IT)




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