2022-05-16 General Committee Meeting Agenda

GENERAL COMMITTEE MEETING AGENDA                                                          16 MAY 2022


            of waste.
       The average wait time for customers who contact the call centre has increase in this
        quarter due to Rates release in January and natural disasters.
   Our Finances
          Rate arrears continue to decline however they remain slightly above the preferred
            target.
           Council’s working capital ratio remains above 2 supporting Council’s strong liquidity
            position.
   Our Systems and Processes
           The use of online services continues to increase year on year. The proportion of
            payments continues to be high as cash payments are being limited due to the COVID-
            19 pandemic.
   3.       CLOSED SESSION ITEMS
   At the request of Councillors, this part of the report identifies whether or not there have been
   any matters dealt with in confidential session within Council or Committee meetings which
   have subsequently been made public. There were two in this quarter. The community can
   keep up-to-date with this information by checking Council's website –
   https://www.noosa.qld.gov.au/decision-making.
   Previous Council Consideration
   Quarterly reports are provided to Council outlining our progress with the Operational Plan.
   Finance
   The projects within the Operational Plan are reviewed and funded as part of Council’s annual
   budget process.
   Risks & Opportunities
   A failure to achieve the outcomes set out in the Operational Plan would be problematic. In
   some cases, projects may take longer than anticipated to achieve the best outcome.
   Consultation
   External Consultation - Community & Stakeholder
   Nil.
   Internal Consultation
   The details of each of the Operational Plan activities have been provided by relevant
   Departments.
   Departments/Sections Consulted:
       X   Chief Executive Officer   X   Community Services                      X   Corporate Services
           Executive Support         x   Director                                x   Director
                                         Community Development                       Financial Services
                                         Community Facilities                        Fleet
                                         Libraries & Galleries                       ICT
                                         Local Laws                                  Procurement
                                         Waste & Environmental Health                Property
                                                                                     Revenue Services

       X   Executive Services        X   Environment & Sustainable Development   X   Infrastructure Services
       X   Director                  x   Director                                x   Director
           Community Engagement          Building & Plumbing Services                Asset Management
           Customer Service              Development Assessment                      Buildings and Facilities
           Governance                    Economic Development                        Civil Operations
           People and Culture            Environmental Services                      Disaster Management
                                         Strategic Land Use Planning                 Infrastructure Planning,
                                                                                     Design and Delivery

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