2020-07-10 Special Meeting Agenda

SPECIAL MEETING AGENDA                                                                                    10 JULY 2020


4                      LEVEL OF SERVICE CATALOGUE 2020-21
DOCUMENT INFORMATION




Author                             Chief Executive Officer, Brett de Chastel
                                   CEO’s Office

Index                              ECM/ Subject/ 2020-2021 Budget

Attachments                        1.    Level of Service Catalogue 2020/21
                                         (Note – 177 pg attachment provided separately to this report –
                                         Councillors refer to Tab 3 of Councillor budget packs)



EXECUTIVE SUMMARY
Not applicable.

RECOMMENDATION
That Council note the report by the Chief Executive Officer to the Special Meeting dated 10 July
2020 regarding the Level of Service Catalogue and:
A.                     Adopt the Level of Service Catalogue 2020/21 (as provided at Attachment 1 to the report) for
                       the purpose of identifying the levels of service for each of the identified service categories.
B.                     Authorise the CEO to make necessary updates to the Catalogue to reflect the adopted
                       2020/21 budget.


REPORT
As part of the 2018/19 budget adoption Council introduced its first combined level of service
catalogue which provided details regarding Council service levels. The development of this
catalogue was considered necessary to link Council’s service levels to the budget, and allow the
community to understand in detail what services and activities are funded by the budget.

The table below sets out how service levels integrate into our suite of budget documents:

        Document                                        Purpose
        Corporate Plan (not adopted annually            Our long term strategy based on both a twenty year vision and
        as part of the budget process)                  five year key focus areas
        Operational Plan                                Major projects Council wants to achieve in the 2020/21 financial
                                                        year that help us achieve our long term goals
        Level of Service Catalogue                      Levels of service to be provided based on the adopted budget
                                                        (focused primarily on “business as usual” type activities)
        Financial policies and associated               The policy and legislative framework associated with the adoption
        policies                                        of the budget
        Budget                                          The financial resources allocated to achieve our desired
                                                        outcomes
        Organisational structure                        The staff resources allocated to achieve our desired outcomes




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