2020-07-10 Special Meeting Agenda

SPECIAL MEETING AGENDA                                                               10 JULY 2020


Perhaps a good way of testing what is in the Operational Plan is to ask the question – What does
Council want to monitor on a quarterly basis via the CEO reports and what are the key projects
that are helping us to achieve our long term goals (as enunciated in the Corporate Plan).

2    Branch Plans

Every branch within the Council has a Branch Plan. This plan sets out “business as usual” services
and activities of each branch as well as minor projects approved through the new initiative process.
Branch Plans also include other issues such as risk assessments. The Branch Plans are used at
a management level and link to staff performance review processes, management meetings and
operational risk management processes.


3    Reporting

To ensure accountability, the following reporting mechanisms will apply:

1.   Corporate Plan – Report to Council by the CEO on an annual basis (normally after 30 June)
     which highlights the progress on the key priorities in the Corporate Plan.

2.   Operational Plan – Report to Council by the CEO on a quarterly basis in relation to the
     progress of significant projects identified in the Operational Plan.

3.   Departmental Reports – Each Department reports to Council on a quarterly basis on progress
     with their Branch Plans. These reports identify what has been achieved, what is currently
     being undertaken and what is coming up.

4.   Key Performance Indicators (KPIs) – Reported to Council by the CEO on a quarterly basis
     together with the Operational Plan report. As far as I am aware, we are one of the few
     Councils to report at this level. This is not a statutory requirement. The Audit and Risk
     Committee also provides oversight of our KPIs.

5.   Business area reports – Some of our larger or commercially significant services (such as The
     J, Noosa Aquatic Centre, Noosa Leisure Centre etc) will continue to report to Council on a
     six monthly basis on their financial, customer and operational performance.

6.   Financial Performance reports – Reported to Council on a monthly basis to comply with the
     requirements of the legislation. Also, proposed budget amendments are reported to Council
     twice per year.

7.   Capital Program – Reported to Council on a quarterly basis to monitor progress with delivery
     of the capital program. Council has also established a Capital Works Executive to help better
     manage the program.


Previous Council Consideration

Special Meeting Minutes, 28 June 2019, Item 1, Page 2
That Council note the report by the Chief Executive Officer to the Special Meeting dated 28 June
2019 and pursuant to section 174 of the Local Government Regulation 2012, adopt for the 2019/20
financial year its annual Operational Plan 2019/20, provided as Attachment 1 to the report.




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