2021-02-09 Services & Organisation Committee Meeting Agenda

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                   9 FEBRUARY 2021


BRANCH ACTIVITIES              RECENT ACHIEVEMENTS                           CURRENT PRIORITIES                                 THE NEXT QUARTER
Revenue Services
Business as Usual activities      Undertake pre-levy pensioner                Continue review of waste charges, including      Issue of January 2021 rate levy
                                    verification.                                 impact of new customer request system.           Complete main pensioner claim
                                  Perform test rate run for January 2021      Processing of agency payments and direct           for January to June rating
                                    levy.                                         debit payments.                                    period.
                                  Complete State and Rural Fire Returns       Processing of property transfers and new         Continue work with waste
                                    as at end of December.                        plans.                                             department to ensure accuracy
                                                                                                                                     of waste service levels.
                                                                                                                                   Provide timely responses to
                                                                                                                                     customer queries re current rate
                                                                                                                                     notices.




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