2015-11-10 Infrastructure & Services Committee Agenda

INFRASTRUCTURE & SERVICES COMMITTEE MEETING REPORT                                   10 NOVEMBER 2015


                                     NCS First Quarter 2015/16
                                              Actual YTD              Budget YTD        Variance (YTD)
Total Revenue                                   $857,433                $824,990            $32,443
Total Expenditure                               $628,042                $679,171            $51,129
Net Operating Surplus/Deficit                   $229,391                $145,819            $83,572
Depreciation*                                   $12,203                  $12,203              $0
Internal Charges*                               $117,099                $116,027            -$1,072
* Please note depreciation and internal charges are included in total expenditure.

The budget position sees NCS operating within the funding grants for the first quarter of 2015/16.

The main contributor to revenue exceeding budget was an unexpected grant of $20k to assist
with the transition to the My Aged Care platform. Other revenue variances came as a result of
CPI adjustments to funding agreements in holdover.

Employee benefits were underspent by $18,743 for the quarter, largely due to a delay in filling
the role of NCS Team Leader Business Development. Savings of approximately $15k were seen
in contract services accounts, coming as a result of the transition to My Aged Care which
significantly slowed the rate of incoming referrals for a period. This subsequently had a flow on
effect to services delivered by contractors to clients.

An underspend of $18,419 occurred against the rebranding project account due to delays in the
rebranding roll out. The delays were caused by complications in changing the Centre’s name.
This has been resolved by the decision to change the name to Noosa Community Support rather
than Noosa Community Care thereby avoiding any confusion with Blue Care’s “community care”
division.

2.    CUSTOMERS


                        NCS Summary Outputs
                      1 July 2015 to 30 Sept 2015

                                                             Services
 Service                                                     Provided
 Allied health care                                            147
 Case management                                                 12
 Centre-based day care                                          2338
 Counselling/support info & advocacy-client                     129
 Domestic assistance                                            1001
 Home maintenance                                               8460
 Home modification                                              101
 Personal care                                                  187
 Respite care                                                   143
 Social support                                                 532
 Transport                                                      4045

These 11 services deliver 19,268 hours of service to Noosa Community Support clients.




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