2015-11-10 Infrastructure & Services Committee Agenda

INFRASTRUCTURE & SERVICES COMMITTEE MEETING REPORT                          10 NOVEMBER 2015


             Noosa Home Assist Summary Outputs
               1 July 2015 to 30 September 2015
                                                        Services
 Service                                                Provided

 Information & Referral
 Information & Referral                                    226


 Home Maintenance
 Critical Health & Safety resolved                         267
 Improved physical access                                   57
 Standard Maintenance Inspections                           60

These services deliver 884 hours of service to clients through Noosa Home Assist Secure.

3.   STAFFING

Linda Wylie was appointed as the NCS Team Leader Business Development and commenced in
her role on 24 August. Linda has worked for the Anglican diocese for the last 9 years and brings
a wealth of knowledge and experience to the team. Linda will support the team to enhance
business systems and ensure that NCS is compliant with all relevant policies and procedures, as
determined by the relevant funding bodies.

4.   SYSTEMS, PROCESSES AND OTHER MATTERS

As referenced earlier, Council approved the name change from Noosa Community Care to
Noosa Community Support in July 2015. This change was sought to alleviate any confusion to
clients caused by Blue Care also using the term “Noosa Community Care” within the Noosa
Shire.

The NCS centre refurbishment was completed in September and has been declared an
overwhelming success by staff and clients alike. The clients enjoyed their temporary relocation to
the Noosa Pirates Rugby League Club during the works and were delighted with the lighter and
brighter surrounds upon their return. The photos below show the significant improvements made
to the centre.




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