Attachment C - Noosa Luxury Accommodation booking example

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Keys can be collected from our office key safe located at 10 Sunshine Beach Road, Noosa Heads (next to Casa
Noosa shop).


Prior to your arrival (7 days) – the balance of booking will be charged to the credit card that was provided for the
deposit payment. If you would prefer to use another credit card, please contact Noosa Luxury Holidays by return
email or telephone us on 1300 810 944 or for overseas calls, please call +61 (0) 7 5448 0444.


Cots, High-chairs and Strollers are available for hire, if required, please organise before your arrival.

Airport Transfers from either, Brisbane or Maroochydore Airports, can be organised with one of the local
operators, their charges will apply - by calling Noosa Luxury Holidays on 07 54480444.




Please advise us if there are any special bedding requirements prior to your arrival.




It is strongly recommended that travellers acquire travel insurance to cover unforeseen
circumstances such sickness, or any other cancellation and non-refundable deposits.




Conditions of Booking and Occupancy

         Please read these conditions carefully.

         Each person signing their registration card (‘the Guest’) acknowledges and agrees that these conditions
         apply and extend to any person (also referred to as ‘Guest’) occupying or visiting the property,
         apartment or complex and/or using the facilities in the complex at the invitation of or with the authority
         of the guest.

         1.    Charges must be paid by bank transfer or credit card before occupancy commences. The balance
         will be charged to your credit card 7 days prior to arrival.


         2.    Occupancy starts and finishes on the dates shown on the receipt.


         3.   The Guest will be liable for payment of any charges incurred by any Guest together with all
         replacements and necessary costs for any damage or loss to the property and its contents caused by
         any guest.


         4.    The property must not be used for any unlawful purpose.


         5.    Guests must only park cars in the designated areas.


         6.    The property is a residential premises, within Noosa and Sunshine Beach communities. The
         property is to be used strictly as a residential premises by the guest(s) and the number of occupants
         nominated on the Guest Registration Form and not for any other purposes or by any greater number of
         occupants. The use of the Property for functions, parties or other like gatherings is STRICTLY
         PROHIBITED. The use of the property fur such events or other than as a residential premises will result
         in the termination of your reservation of the Property, your removal from the Property and other costs

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or expenses (including a Function Fee of $4000) being debited to the credit card(s) provided.


7.   No animals or pets are to be brought onto the property unless previously agreed for 'Pet Friendly'
properties.


8.   Neither the letting agent nor the property owner is liable for any damage or loss of property that a
Guest may sustain while on the property.


9.   The rules and regulation of the property and any reasonable direction of the Letting Agent must
be complied with. The property must be vacated if after receiving a warning, any guest fails to comply.


10. There is no refund for early departure.


11. The Letting Agent may inspect the property at any time with reasonable notice and at any time
without notice if the Letting Agent is of the opinion that there has been a breach of these conditions.


12. The Letting Agent and the property owner are not responsible for any mis-description of the
property.


14. The Guest authorises the manager to charge any credit card for any loss, damage or monetary
contribution for which any Guest is liable under this document or otherwise.


15. If the occupancy ends or is terminated, the Guest must immediately vacate the apartment. The
Letting Agent is authorised to do whatever is required to enforce the eviction of any Guest and removal
of Guests property.


16. The Guest(s) and all other occupants or visitors of the Property will comply with all Body Corporate
by-laws and rules applicable to the Property or which regulate the behaviour of occupants of the
Property. The Guest(s) and all other occupants and visitors of the Property will not create or permit any
noise or other nuisance to occur within or emanate from the Property. Failure to comply with Body
Corporate by-laws or rules or the creation or occurrence of noise or other nuisance in or from the
Property, may result in the termination of your reservation of the property and your removal from the
Property.


17. We recommend that you purchase travel insurance to cover any unforeseen circumstances.


18. The Property is set up with a ‘starter kit; and serviced mid-stay (for Noosa luxury Holidays this
occurs for any bookings 8 nights or longer, Sunshine Beach Accommodation this only occurs for a stay
of 10 nights or longer). If you require additional services please tell us at the time of booking, as
charges will apply. The Property is smoke free dwelling and must be kept clean and tidy, and free of
litter (including cigarette butts) at all times. The Property must be left clean and tidy at the end of your
reservation. Additional charges will be incurred if extra cleaning of the Property is required. The cost to
clean the Property or repair damage to or reinstate the Property including couches and carpets, will be
charged to the credit card(s) provided.


19. Due to the competitive nature of holiday letting in Noosa and Sunshine Beach areas, many
properties in the area are being rebuilt or renovated, either in the same or adjacent buildings. No

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         responsibility is taken for disturbances or inconveniences caused by building and other works.


         20. The guests are responsible for all phone calls made and these charges. The guests are also
         responsible for their internet usage and sites they visit and agree not to incur surcharge data usage
         costs and will be responsible for these costs should they
         occur.

21. All costs due to foreign currency fluctuations when making or cancelling a booking will be borne by the
guest.

22. There are no refunds for any breakdowns of any electrical items or equipment.


23. As our properties are individually owned, we must respect the wishes of our owners, we cannot accept any
schoolies bookings, or for guests who are not 21 years of age. If a schoolies booking is made by another person
and found to be schoolies on arrival or during the stay, or the original booking is found to be schoolies, access to
the apartment will be denied. Please note we will not issue a refund for this as you are booking at your own
risk.

APMGMT Pty Ltd t/as Noosa Luxury Holidays and Sunshine Beach Accommodation -CANCELLATION
POLICY

APMGMT Pty Ltd adopts the following practice when dealing with cancellation of a Holiday booking.
*If the booking is cancelled 120 days or more prior to the planned date of arrival, there will be full refund less
Administration fee of $150.00 and any credit card charges that were incurred at time of booking.
*If the booking is cancelled less than 120 days prior to the planned arrival date, there will be no refund unless
and until the premises are re-let for the total value of the original booking. An Administration fee of $150.00 and
any credit card charges that were incurred at time of booking.
will be deducted from the deposit held before the remainder is refunded.
*An Administration Fee covers the cost of processing the booking, receipting, banking, cancelling, drawing the
refund and postage.
*Confirmed Bookings – A booking that has not been confirmed by a deposit being paid is not guaranteed. A
deposit of 50% of the total accommodation, will confirm a booking.
*No refunds or reduction once in-house.
*Refund monies are refunded in the same manner in which they were received, and receipted by APMGMT Pty
Ltd.
*The Letting Agent and the owner have first right of refusal for all bookings held. In the event of an owner
refusing or cancelling a booking no cancellation fee will be charged. In the event that replacement
accommodation offered is at a higher price, the owner or agent will not be liable for any monies needed to meet
that higher price. *All costs due to foreign currency fluctuations when making or cancelling a booking will be
borne by the guest.