2017-06-15 Special Meeting Agenda

SPECIAL MEETING AGENDA                                                               15 JUNE 2017


Perhaps a good way of testing what is in the Operational Plan is to ask the question – What
does Council want to monitor on a quarterly basis via the CEO reports and what are the key
projects that are helping us to achieve our long term goals (as enunciated in the Corporate Plan).

2      Branch Plans

Every branch within the Council now has a Branch Plan. This plan sets out “business as usual”
services and activities of each branch as well as minor projects approved through the new
initiative process. Branch Plans also include other issues such as risk assessments. The
Branch Plans are used at a management level and link to staff performance review processes,
management meetings and operational risk management processes.

To make sure nothing falls through the gaps, the Governance Advisor reviews the approved
initiative lists to ensure that every project is either contained in the Operational Plan or a Branch
Plan.

3      Reporting

To ensure accountability, the following reporting mechanisms will apply:

1.     Corporate Plan – Report to Council by the CEO on an annual basis (normally after 30
       June) which highlights the progress on the key priorities in the Corporate Plan.

2.     Operational Plan – Report to Council by the CEO on a quarterly basis in relation to the
       progress of significant projects identified in the Operational Plan. These reports will be in
       the same format as Council received in 2016/17.

3.     Departmental Reports – Each Department reports to Council on a quarterly basis on
       progress with their Branch Plans. These reports identify what has been achieved, what is
       currently being undertaken and what is coming up. These reports will be in a similar format
       to the most recent reports provided by the Directors.

4.     Key Performance Indicators (KPIs) – Reported to Council by the CEO on a quarterly basis
       together with the Operational Plan report. As far as I am aware, we are one of the few
       Councils to report at this level. This is not a statutory requirement. The Audit and Risk
       Committee is also providing some input into our current KPIs.

5.     Business area reports – Some of our larger or commercially significant services (such as
       The J, Noosa Aquatic Centre, Noosa Leisure Centre etc) will continue to report to Council
       on a rolling four monthly basis on their financial, customer and operational performance.


Previous Council Consideration

The Council adopts the Operational Plan on an annual basis as part of the budget process.


Finance & Risk

Nil.




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