Meeting minutes

ORDINARY MEETING MINUTES                                                           15 MAY 2025


4.2.             SPECIAL MEETING MINUTES DATED 8 MAY 2025

                 The following material was presented to the meeting in relation to this item:
                  Attachment 1 to the Ordinary Meeting dated 15 May 2025 - Updated Page 1
                    of Attachment 2 to Special Meeting 8 May 2025 DMP Where we Roam -
                    provided by Cr Stockwell.

                 Council Resolution
                 Moved:         Cr Brian Stockwell
                 Seconded: Cr Karen Finzel
                 That the Minutes of the Special Meeting held on 8 May be received and confirmed,
                 with the following amendment:
                 A. That it be noted that there was an error in the graph presented in “2025-05-08
                     Attachment 2 to Special Meeting - DMP Where we Roam - provided by Cr
                     Stockwell” and
                    1. That a note be added to the Minutes of the Special Meeting dated 8 May
                    2025 that acknowledges this error; and
                    2. Provide the correct information as presented at the Ordinary Meeting dated
                    15 May - refer Attachment 1 to the Ordinary Meeting dated 15 May 2025 -
                    Updated Page 1 of Attachment 2 to Special Meeting 8 May 2025 DMP Where
                    we Roam - provided by Cr Stockwell.
                 Carried unanimously.


5.        PETITIONS

          Nil.

6.        PRESENTATIONS

          Nil.

7.        DEPUTATIONS

          Nil.

8.        PUBLIC QUESTION TIME


8.1.             JULIANE VOGLER

                 QUESTION 1
                 Could you please explain the meaning of the text message "has been resolved" in
                 your work request procedure regarding the completion of the requested task, when
                 the request has not actually been completed?
                 RESPONSE PROVIDED BY KERRI CONTINI, DIRECTOR COMMUNITY
                 SERVICES
                 Thank-you Ms Vogler for your question about Council’s customer request
                 messaging. I am responding as the director responsible for Council’s Customer
                 Experience. Council operates a customer request system which creates a record
                 when customers lodge a request for investigation and this then produces work
                 orders for the staff to action. Our records show that you submitted two Customer
                 Requests numbered RM2024/00202 and RM2024/00219 in January 2024 about
                 issues with debris and trees blocking water flows on Upper Pinbarren Rd. Council