2021-03-09 Services & Organisation Committee Meeting Agenda

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                   9 MARCH 2021


     Implemented Rest and Reprieve program for carers to join their loved ones at our BBQ and
      music day.
     With the assistance of Finance, continued improvements have been implemented to the
      invoicing and receipting process via T1. This improvement has generated great efficiencies
      not only in time but also in debt collection.
     Partnered with Carers Gateway to provide more assistance to carers and their loved ones.
     Installed a small putting green which our day respite clients love.
     Partnered with Dementia Australia to commence further training for frontline workers.
     Recruitment of a new Home Assist Secure supervisor due to the resignation of the previous
      incumbent.
     Recruitment of an Admin Assistant (Accounts) due to the retirement of the previous incumbent.
     Completed various maintenance projects around the centre.
     Tender issued for the provision of cleaning services at the centre and within Domestic
      Assistance clients’ homes.

5.    Upcoming priorities

     Continue safe management of the team in line with COVID-safe plans and rebuilding of the
      team’s services.
     Ongoing monitoring of the COVID-19 landscape and adjustment of operations if required.
     Implementation of aqua aerobics sessions at Tewantin pool as part of expanding the Ageing
      Well Noosa program.
     Continue to promote new wellness and social activities such as the creative gardening, art
      therapy, dance and movement and handyman’s workshop.
     Finalise cleaning tender process.
     Continue to pursue closer working relationships across Council in order to leverage existing
      community assets for NCS programs.
     Continue to monitor the funding landscape for changes to ensure NCS can respond swiftly and
      effectively if necessary.
     Continue to review systems and processes, particularly ways to get more from the centre
      management software or alternative systems.
     Partner with Carers Gateway to run a shopping bus (twice per week) to support those isolated
      clients in the hinterland.

Previous Council Consideration
Nil

Finance
Refer to previous sections of this report.


Risks & Opportunities
This report does not propose any new actions or activities which would shift risks or opportunities
beyond the current levels encountered as part of the team’s day to day operations.

Consultation
External Consultation - Community & Stakeholder
Nil


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