2019-08-15 Ordinary Meeting Agenda

ORDINARY MEETING AGENDA                                                                   15 AUGUST 2019


4     REFLECTIONS AND ACKNOWLEDGEMENTS
Clearly as outlined above, 2018/19 was another busy year. The list of what we have achieved is
long (and may well be incomplete) but doesn’t include all of the day to day services provided like
lending library books, running the Noosa Aquatic Centre, sweeping streets, answering customer
enquiries, managing development applications etc.

To put the level of “day to day” activity into perspective, the following statistics are provided:


 Services Provided in 2018/19                                        Data
 Number of visitors to the Noosa Aquatic Centre                      240,893
 Number of visitors to The J                                         90,992
 Number of visitors to the Noosa Leisure Centre                      127,580
 Number of clients serviced at Noosa Community Support               2,201 clients
                                                                     (43,287 hours of service delivered)
 Number of physical items issued by our Libraries (note              Noosaville: 205,236
 Noosaville Library was partially closed for refurbishment in this   Noosa Civic (temporary): 55,106
 period)                                                             Cooroy: 138,305
                                                                     Mobile: 39,335
                                                                     Total – 437,982


 Number of bins collections                                          1,584,672 general waste bins
                                                                     671,093 recycling bins
                                                                     400,543 garden bins
                                                                     157,036 public place bins
                                                                     44,666 waste bulk bins
                                                                     17,519 recycling bulk bins
 Number of customer visits to the Waste Disposal facilities          132,732
 Number of calls/ enquiries/ transactions by our frontline           99,854
 customer service team
 Number of development applications and percentage approved          479 applications
 for the year                                                        95.8% approved
                                                                     20 refusals
                                                                     (includes tree removal applications on
                                                                     private land)
 Number of rate notices issued for the year                          63,799
 Length of road resurfaced                                           Asphalt – 6.9km
                                                                     Spray sealing – 10.4km
                                                                     Total – 17.3km
 Length of road serviced by street sweeper                           8,434 km
 Number of requests regarding trees on public land (note figure      1,827
 excludes Natural Areas requests)


Acknowledgement
This could not have been achieved without an incredible amount of hard work and commitment by
our Mayor, Councillors, Directors, Managers and all of our staff.

I can’t speak more highly of our staff. It is only through them that we have been able to achieve
such good outcomes. As a Council we are blessed to have such amazing staff who have a
commitment to working for the Noosa community.

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