2014-08-19 Planning & Organisation Committee Agenda - Pages 102-155

PLANNING & ORGANISATION COMMITTEE MEETING AGENDA                                    19 AUGUST 2014


EXECUTIVE OFFICE REPORTS


13                          EXECUTIVE OFFICE UPDATE
DOCUMENT IN FOR MATI ON




Author                                 Executive Manager, Debra Iezzi
                                       Executive Office

Index                                  ECM/ Subject/ Branch Management/ Executive

Attachments                            Nil.


EXECUTIVE SUMMARY
Not applicable.


RECOMMENDATION
That Council note the report by the Executive Manager to the Planning and Organisation
Committee Meeting dated 19 August 2014 providing an update on operations of the Executive
Office.


REPORT
The purpose of this report is to inform Council of the progress of various initiatives and programs
of the Executive Office which includes the following functions:

                        Human Resources
                        Community Engagement
                        Customer Service
                        Governance
                        Executive Office Support
                        Economic Officer
                        Sustainability Officer

Background

The following table outlines the achievements of the Branch as well as priorities and emerging
issues.

It is worth noting that there have been considerable achievements in a number of areas despite
lengthy vacancies in key positions such as the Manager Human Resources and the Manager
Community Engagement which have only recently been filled.

These achievements include:

 The improved functioning and presentation of Council’s website;
 The review and evaluation of the majority of positions and settling of the permanent structure;
 The development of the governance framework including the establishment of the Audit
   Committee; and
 Improved customer service systems with the upgrade to the phone system and e-business
   solutions.

                                                                                     Page 130 of 155