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MCU14/0109 QIC Cover Letter to support application

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Level 5 Central Plaza Two, 66 Eagle Street
GPO Box 2242 Brisbane, Qld 4001 Australia

16 December 2014

Mr Brett de Chastel
Chief Executive Officer
Noosa Council

PO Box 141

Tewantin Qld 4565

Dear Mr de Chastel

This letter accompanies an application for the further development of Noosa Civic, within the Noosa Shire
Business Centre.

Noosa Civic is owned and operated by QIC Noosa Civic Pty Ltd, which is part of the QIC Global Real Estate
group. The portfolio of this group includes centres in Queensland, New South Wales, Victoria and the ACT.
The group has a reputation for its long term ownership, competent management and continued investment
in the improvement of its assets.

QIC purchased Noosa Civic in May 2012 and since acquisition has invested in ongoing improvements to the
operation and appearance of the centre.

Sustainability initiatives have been introduced, including rainwater re-use to amenities and air conditioner
chillers, resulting in savings of 3.2ML in town water consumption per annum. Recycling bins have been
installed throughout the centre, which has resulted in a reduction of 13 tonnes of general waste being
dumped at landfill per annum. Cardboard recycling bins have been provided at the centre, resulting in
approximately 113 tonnes of cardboard recycling per annum. Building Management Systems have been
upgraded and safety initiatives have been implemented, including CCTV system enhancements and the
introduction of a bushfire clearing maintenance programme.

Presentation improvements have been implemented including the respraying of the front fagade and
upgrades to planters, greenery and common mall furniture. The customer experience has been enhanced
within the centre through the installation of free WiFi, electronic directories, installation of a free children’s
play centre in the food court, and the centre has been rebranded in local Noosa bushland colours. The offer
at the centre has been diversified and improved through higher quality fit-outs and the introduction of a
diverse range of new retailers, both local and national.

QIC takes an active role supporting local community groups and businesses. This takes many forms and
since QIC acquired the centre , QIC has donated in excess of $100,000 to the community in the form of
donations, sponsorship and fundraisers. In addition, QIC’s local approach to procurement for centre
Operations and marketing has resulted in over $2 million per annum being directed to locally based
businesses. In addition, Noosa Civic prides itself on having 46 small businesses operating at the centre with
the majority of these being locally owned. Noosa Civic is a hub for employment, providing approximately
952 permanent, part-time and casual jobs, which is anticipated to increase by an additional 800 permanent
and part time jobs with the proposed Noosa Civic expansion.
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The current application seeks to improve the diversity and range of facilities available to the community at
the centre, with the addition of two supermarkets, a discount department store and a greater variety of
food and specialty retailers. The development will also provide a usable interface with the natural
environment, with the creation of a diverse civic space at the entrance to the new development and a
naturally ventilated pedestrian link that crosses the environmental covenant. It is also proposes to improve
the amenity of the existing centre with the creation of a vegetated arbour along the frontage.

The proposal seeks to respond to the planning outcomes sought in the Noosa Plan, with particular regard
to the Noosa Shire Business Centre being the principal business centre for Noosa. Over time, it will enhance
the prospect of the Noosa Shire Business Centre providing an even greater diversity of uses to meet the
needs of the community. The proposal is supported by market research and will strengthen the overall
position of the Noosa Shire Business Centre in the community.

The proposal also seeks to respond to its location, including the environmental covenant corridor, the
existing vegetation and the road network. It will unify the site, and open it up to the community. The
architecture responds to its setting, with a mix of indoor/outdoor facilities and creative and innovative
design elements that respond to their surroundings. The landscaping will integrate the built form, civic
spaces and parking areas within the bushland setting.

QIC is an experienced property owner and manager and has a history of improving the centres that it
Operates. In Queensland, QIC owns and manages centres at Loganholme (the Hyperdome), Robina
(including Robina Town Centre) and Toowoomba (Grand Central).

A summary of the investment and operations background follows.

Since acquiring the Hyperdome in December 1996, QIC has invested more than $100 million in ongoing
improvements to the centre which have benefitted the community. In September 1997, the $43 million
northern mall extension was completed, which introduced Big W, Bi-Lo, 53 specialties and 95 basement car
parks. In February 2005, the $49 million outdoor piazza restaurant precinct was launched, providing new
restaurants and a community civic space, ultimately enhancing the amenity and safety of the centre. In
December 2005, the centre was expanded to include an Aldi supermarket and adjacent fresh food specialty
shops. In 2008, an $8.6 million expansion of the main centre was completed, which introduced larger
format national speciality retailers. Further improvements are currently underway, with the development
of The Market Room, a $17 million fresh food market precinct that will include a variety of casual eat-in
dining and a selection of specialty fresh food stores, situated within an urban market-styled environment.
The Market Room is planned to open in mid-2015.

Robina Town Centre commenced trading in 1996 and was acquired by QIC in 1999. The evolution of the
original centre to ‘town centre’ status resulted from the bold vision and ongoing strategic planning and
direction from QIC. Since acquisition, QIC has invested more than $450 million in the ongoing improvement
of Robina Town Centre. In 2002 and 2003, QIC refurbished, remixed and enclosed Bazaar Street and Arbour
Lane to improve the amenity and performance of two weak trading malls. In 2005 and 2006, QIC developed
two land holdings adjacent to the Town Centre site into a 5,000 m? three level commercial office tower and
a 12,500 m? bulky goods centre, complementing the Town Centre and diversifying the offer provided within
Robina for the community. The Northern Malls extension project which was completed in 2010,
redeveloped the majority of the Town Centre and introduced an additional supermarket, department store
(Myer), numerous specialty shops and created a lakeside restaurant and entertainment precinct, The
Promenade. In early 2014, one of QIC’s vacant land holdings was developed into a Masters Hardware store.

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This ongoing investment in Robina Town Centre and QIC’s surrounding land holdings has strengthened the
positioning of Robina Town Centre as the heart of the greater Gold Coast community. Further
improvements are currently underway at the southern end of the Town Centre with the development of
the Robina Market Hall Redevelopment project, a $150 million fresh food and dining precinct which will
introduce a broad variety of artisan and specialist fresh food retailers, integrated with experiential dine in
offers.

The Grand Central site in Toowoomba was acquired in two tranches, in June 1995 and December 1996,
upon completion of the development of the centre. In June 1999, QIC completed a cinema extension, to
introduce a five screen cinema, approximately 800 m? of specialities and 250 car parks. The next stage of
expansion of Grand Central has recently been approved by the Toowoomba City Council. The project will
transform the heart of the Toowoomba CBD through greater integration of Grand Central with the
traditional retail heart of Toowoomba, by connecting the centre to the Garden Town site via a two level
retail link. The redevelopment is proposed to deliver a new ground floor dining precinct, a public civic
space, new discount department stores, new supermarkets, approximately 170 specialty stores, and
additional car parking.

In addition to its retail assets, QIC is also the owner of 8 office towers in the Brisbane Central Business
District, with additional office towers located in Sydney and Melbourne. QIC is actively managing these
properties, with a view to their improvement and, in some cases, ultimate redevelopment.

| look forward to working with Council to progress this application. | would be happy to meet with you or
Council officers to provide further details about QIC or this application. Our experienced team of
consultants are also available to meet with Council officers at their convenience.

| trust that the current proposal, along with QIC's initial investment in the site of $200m, demonstrates to

Council that QIC is committed to the site and its ongoing, long term improvement and that Council will give
favourable consideration to this application.

Yours/sincerely

WA

Martin Dowl
Investment General Manager

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