2016-09-06 S&O Committee - Attachment 1 to Item 2 - Asset Management Roadmap

Develop the Asset Management System Change Management Strategy
Description of the Initiative:
The level of support for asset management at Council is high and there is high level of enthusiasm
from staff to improve Council’s asset management approach. Even in this positive environment,
there is a risk of staff fatigue if change management is not considered early in the roll-out of the
Road-Map programme and defined in a robust Change Management Strategy.
The Change Management Strategy should articulate Council’s proposed approach to identifying and
addressing the impact of future changes to Council’s Asset Management System on staff and other
stakeholders. Given Council has only started development of its Asset Management System, the
initial focus of this Strategy should be on:
    •   Gauging the change impact of the proposed Road-Map initiatives; and
    •   Identification of measures to manage these impacts and streamline delivery.
With regard to the latter point, appropriate measures could include: awareness-raising (of initiative
scope and benefits); early resource planning/allocation and preparation to meet expected demand;
progress/benefits reporting; and celebrating task completion.
As Council’s Asset Management System becomes more developed, the focus of the Change
Management Strategy will shift to identifying and addressing changes/refinements to the Asset
Management System and their human resource impacts.
The Change Management Strategy will inform some of the content delivered under the Asset
Management Communications Framework and will need to be aligned with this Framework.
Council Lead(s)
Asset Management Coordinator, Human Resources Manager
Interfaces with existing Council Initiatives:
        N/A
Dependencies with other Road-Map Initiatives:
        Develop the Asset Management Communications Framework: Communications will be one
        component of the change management approach
ISO 55001 Reference:
        8.2       Management of Change: Identification and assessment of change
Potential Benefits:
Development of an Asset Management System Change Management Strategy will put in-place a
mechanism for identifying factors that may influence the Asset Management System in the future
and for managing any changes necessary. Such a mechanism will not only improve Council’s ability
to plan for such changes (due to potentially increased lead-times), but also increase the general
resilience of the Asset Management System.




                                     ASSET MANAGEMENT ROAD-MAP REPORT                                  15