2016-02-02 Planning & Organisation Committee Agenda

PLANNING & ORGANISATION COMMITTEE MEETING AGENDA                                 2 FEBRUARY 2016


SECTION                  RECENT ACHIEVEMENTS                         CURRENT PRIORITIES                             LOOKING AHEAD
Economic                  Council adopted the Noosa Shire                Prepare an Implementation Plan for        Conduct a Networking Event to
Development                 Local Economic Plan at its OM of 17              the Noosa Shire Local Economic              introduce the Local Economic Plan, a
                            Dec                                              Plan                                        new business assistance tool and
                                                                                                                         provide introductions to agencies,
                                                                                                                         programs and services to assist
                                                                                                                         businesses develop and/or grow.
                                                                                                                       Commence planning and
                                                                                                                         implementation for priority 1 projects
                                                                                                                         in the Local Economic Plan
                                                                                                                       Develop budget PMI’s for priority 1
                                                                                                                         projects to be implemented in the
                                                                                                                         2016-17 financial year.

Sustainability Project    Initial community consultation                Analysis of public feedback and            Finalise draft plan and undertake
Officer                     undertaken on Have Your Say                     preparation of draft plan.                   further consultation with Council
(note 50% allocated to      seeking comments on focus areas,
sustainability, 50% to      how to reduce emissions and
waste)                      improved energy use
                          Meeting of peer review group

Customer Service          CSO cross training undertaken with a          Cross training of CSOs into other          Cross training of CSOs into other
                            ride along on the rubbish trucks to             areas for their development                  areas for their development
                            understand the service provided               Development of Customer service            Finalise development of BCP
                            better was well received and the team           BCP
                            gained some valued insight.                   Preparing for busy rating period (Jan
                          Improve on line requests with the               and Feb will be very busy for the CS
                            customer lodging requests online now            team)
                            receiving an email with their request         Continual review and improvement of
                            confirmation once the e-request has             customer service processes including
                            been processed and allocated to an              online enhancements to streamline
                            area.                                           processes for staff and customers
                          Purchased team uniforms and positive
                            feedback received from internal and
                            external customers, team moral lifted.




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