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2016-02-02 Planning & Organisation Committee Agenda
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PLANNING & ORGANISATION COMMITTEE MEETING AGENDA 2 FEBRUARY 2016
Page 74 of 81
PLANNING & ORGANISATION COMMITTEE MEETING AGENDA 2 FEBRUARY 2016
OUR SYSTEMS & PROCESSES
Measure Measure
% of requests for service that were lodged online Number of online payments made via Council's website
Purpose Purpose
Identify growth of online services Identify growth of online services
100% »——— 2500 +
2250 +
80% + 2000 +
1750
60% + 1500
1250 +
1000
40% a a TS 750
500 +
20% + 11% 13% 12% 14% 14% 14% 250 -
ied dtd ll Ape ewe eee.
oe July Aug / Sept / Oct ' Nov : Dec » ve & oF ~ oe se & we if a vv
Comment Comment
Benchmark is shown by red line, Previous year data is shown by purple line
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