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MCU 170076.01 To the Assessment Manager
Attached to the e-mail PM Submission - Melanie Fairbairn - MCU17/0076.01.
Code of Conduct and house rules - 1/25 Edward Street, Noosaville Noosa Council Code of conduct for guests: As hosts we are obliged to enforce the below code of conduct, and if a complaint is made we are required to address it with our guests within 30 minutes (24/7). Any complaints received after hours (outside Mon-Fri 9-5pm) will incur a call out fee. Breaches could lead to eviction and suspension of our letting license. If guests are evicted due to breaching the code of conduct no refund will be given. We respectfully request that all guests adhere to the code of conduct at all times: Vehicles to be stored to not cause a nuisance or inconvenience to adjoining premises, and be parked within parking facilities on the premises where provided. Use of the premises, including any outdoor area of the premises, for example, an outdoor entertainment area, deck, balcony, swimming pool or spa, must not— detrimentally affect the residential amenity (including but not limited to noise, overlooking or light spill) enjoyed by residents adjoining or in the vicinity of the premises; or cause a nuisance (including a noise nuisance); or display unacceptable behavior (for example loud aggressive behavior; yelling, screaming, arguing; excessively loud cheering, clapping or singing; or create a level of noise which is in excess of the acceptable levels described by Queensland Government legislation for environmental protection (noise). An occupant of the premises must not sleep or camp on the premises in a tent, caravan, campervan or similar facility. The maximum occupancy is 2 guests per bedroom. Pets occupying the premises (where allowed) must be managed and not cause a nuisance (including a noise nuisance). General waste (including the separation of recyclable waste) must be placed in a waste container. The grounds of the premises are kept in a safe and tidy condition. GENERAL HOUSE RULES: (these have already enforced before the implementation of the code of conduct) Contact Details: Please message us on the Airbnb app for non urgent daytime inquiries. For urgent or after hours inquiries: 0409 534 323 (Your co-host Verna) 07 5477 3097 (TeamBnB Landline) *“For after hour emergencies please call twice if unanswered. Other Contacts: Emergencies: 000
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