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2021-01-18 GC - Item 7 - Attachment 1 - Pathways and Boardwalks Asset Management Plan

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Asset Management Plan: Pathways and Boardwalks   Page 28

ACTIVITY                                    SERVICE LEVEL TARGET
                                  Note: Council endorsed Graffiti Policy dated 24
                                  August 2014 provides that upon notification of a
                                  graffiti incident a graded approach is taken to
                                  removal:
                                      - Obscene, racist & other offensive material  24 hours
                                      - Large areas of graffiti or in highly visible 3 business days
                                      - Minor graffiti incidents                    14 business days

  KEY SERVICE METRICS
  Cost of service
   Pathways and Boardwalks                                  2018/19         2017/18          2016/17
   Length of network kim                                         237             243             231
   Cost of pathway maintenance                             1,798,197       1,638,987       1,466,204
  Rateable properties                                        30,500          30,000           30,000
   Cost per rateable property                                    59              55               49
  Cost per kim                                                 7,587           6,745           6,347

  PERFORMANCE MEASURE
  Pathways/Footpaths     Satisfaction      Noosa community satisfaction | Community satisfaction mean
                                           mean rating score compared   performance rating from the LGAQ
                                          to the State mean rating score | Community Satisfaction Tracking
                                           (out of optimum rating of 5). Survey for Provincial areas for:
                                            NSC mean        late mean | Theme: Basic Services &
                                           rating (2019) | rating (2017) | Infrastructure
                                                                        Function: Footpaths, Kerbing &
                                         |     848     | 82           | Guttering

 * Refer to Asset Responsibility Matrix for specific areas of responsibility
 ? Reactive maintenance requests are assessed as to warrant for work and available budget — emergencies responded to same day.
 * Source « Contract Cleaning Open Public Spaces & Amenities 16177113
 * Subject to prioritisation — emergencies are responded to same day.

Asset Management Plan: Pathways and Boardwalks                                                     Page 28
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