FURTHER REPORT - TOURISM NOOSA FUNDING AND PERFORMANCE DEED 2026–2029 · Report

GENERAL COMMITTEE MEETING                                                             9 JUNE 2026


    ii. Schedule 2 – Performance Scorecard, which establishes the KPI framework and outcome-
        based performance measures.

•   The original Schedule 2 (Performance Adjustment methodology) has been retained in principle
    but revised and simplified, and is now presented as Schedule 3 – Performance Adjustment
    Calculation.
Importantly, the Schedules are subject to annual review and agreement between Council and
Tourism Noosa, providing flexibility to respond to changing economic conditions, industry trends,
and community expectations, while maintaining continuity of services and accountability over the
term of the Deed.

Schedule 1 – Agreed Obligations and Deliverables
Schedule 1 now contains the core obligations required to be delivered by Tourism Noosa under the
Deed. These include planning, governance, reporting and agreed program deliverables aligned to
the DMP.

These obligations:
•   are mandatory requirements of the Deed;
•   are not subject to performance scoring or funding adjustment; and
•   are enforceable through the Deed’s compliance, reporting and breach provisions.
Failure to deliver these obligations may constitute a breach of the Deed and is addressed through
the Deed’s governance and compliance mechanisms.

Schedule 2 – Performance Scorecard (KPIs)
Schedule 2 establishes a Balanced Scorecard framework for performance measurement, structured
across four key areas:
•   Financial Management
•   Industry Capability and Partnerships
•   Destination Positioning (Brand and Marketing)
•   Sustainable Management and Future Capability
Each area includes defined KPIs, supported by baseline measures and annual targets, enabling
Council to assess performance against strategic outcomes rather than activity alone.

Schedule 3 – Performance Adjustment Calculation
Schedule 3 provides a revised and simplified performance adjustment model, replacing the previous
priority ranking and weighting system. Under this model:
•   each KPI is assessed and scored based on the level of delivery;
•   scores are aggregated to a total performance outcome; and
•   a graduated funding adjustment is applied based on that total score.
This approach strengthens the link between performance and funding in a way that is transparent,
proportionate and consistent year to year.

Governance, Planning and Reporting Framework
The Deed sits within a broader governance and planning framework that supports oversight,
accountability and alignment with Council policy.
Tourism Noosa operates under a structured framework that includes: