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2019-11-12 Services & Organisation Committee Agenda
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SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 12 NOVEMBER 2019
BRANCH ACTIVITIES RECENT ACHIEVEMENTS CURRENT PRIORITIES THE NEXT QUARTER
Revenue Services
Property and Rating System July rate levy processed. Issue of unpaid rates reminder Undertake training in new T1 CI
notices Anywhere rates billing module and
Answering of customer queries continue to work on the
regarding incorrect payment implementation of the new software.
references, non-receipt of original Documentation of current business
notice and requests to allow processes to identify improvement
discount. opportunities.
Business as Usual activities T1 debtor system streamlined with Processing of agency payments and Debt recovery.
ability to now automatically email direct debit payments. Data validation for January rate run.
invoices Completion of rate searches in
required periods.
Identification of short term
accommodation properties for
Tourism and Economic Levy.
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