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Level of Service Catalogue 2019-20
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Service Listing 1 of 1
Service Output PUBLIC HEALTH
Protecting the health of the community.
Service Activity Public Health
Inspection and licensing of premises, food safety education, mosquito &
vermin control, and public health aspects of dealing with asbestos.
Responsible Area Department Branch
Community Services Environmental Health
Cost Centres Public Health 1801
Environmental Health Coordination 1814
Mosquito Control Program 1806
Management Waste & Environmental 1914
Health
Departmental Management-Director 1600
Community Services
Key Statistics FY2017-18
# Licensed Food Premises 528
#Permits – Food Temporary Event 13
#Personal Appearance Services 14
#Licensed Water Carriers 10
#Environmentally Relevant Activities 8
#Licensed Visitor Parks 11
Legislative responsibility to Food Act 2006
provide this service Public Health Act & Regulation 2005
Public Health (Infection Control for Personal Appearance Services) Act 2003
Environmental Protection Act 1994
Environmental Protection Regulation 2008
ACTIVITY SERVICE LEVEL TARGET
Food premises
[Activities include assessment of applications for new premises, annual inspections and licensing, food safety audits
and education of food handlers in hygiene requirements as well as responding to complaints regarding food
premises e.g. food handling, food poisoning concerns]
Cyclic inspections Food premises inspections (fixed & Annual
mobile premises)
Food premises – temporary (markets) Twice-yearly
Scheduled activities Licence renewals Annual
Re-inspections (follow up if action Range from 2 business days to 30
required after annual inspection) business days.
Varies depending on risk associated
with the issue.
Food handler training & education Six times per annum
program (class based) (Every 2 months)
Food handler training (on line) 24/7 - year round
Reactive activities Assessment & determination of 30 business days
applications – licensed food premises
Amend / transfer food licences 30 business days
Page 124
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