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Level of Service Catalogue 2019-20
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ACTIVITY SERVICE LEVEL TARGET
When the playground inspection is done a quick visual scan is also done of the immediate area to pick up any
apparent maintenance issues. Similarly where a reactive maintenance request is received the same visual checks
occur.
Essentially this results in a higher level of inspection than captured in Council’s systems.
Cyclic Developed Park Inspections 6 monthly formal inspection program
inspections (except for Noosaville Foreshore
which is inspected by the Roads
Landscaping crew at same frequency
as program for road landscaping
activities).
Note: The six monthly inspection is
based on a checklist that covers
landscaping, trees, turf and hard
infrastructure items (other than
playgrounds which have a different
inspection regime).
Comprehensive Park Inspection Annual
Playgrounds – Priority locations Fortnightly
Note:
Exceptions that are not captured in
the Asset Management system:
Pirate Park, Noosaville (Almost
daily in peak periods of use)
Skate facility, Peregian Beach
(Twice weekly)
Playgrounds – all other locations Every 2 months (6 times per annum)
Playgrounds – comprehensive Annual
(detailed check/bolts
removed/foundations checked etc.)
WHS inspections:
- Botanical Gardens Quarterly
- Tewantin Splash Park
Skatepark Sunshine Beach Daily (by NAC staff)
Scheduled work Generally as identified from inspections with work based on site condition
and seasonal needs with specific work detailed below.
Special Precincts - Wedding groves
(5 sites at Main Beach, Noosa Twice weekly (contract work)
Heads)3
Coconut trees at Noosaville Twice yearly (not a documented
Foreshore, Noosa Heads Main inspection regime)
Beach & Noosa Waters (remove
flowering stems/fruit)
Reactive work4 Issue Target days to complete
Parks landscape maintenance 20 business days
Tree trimming 20 business days
Tree removal 30 business days
Page 132
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