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Level of Service Catalogue 2019-20

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 PERFORMANCE MEASURE
 Service          Indicator               Performance Measure                 Methodology
 Road network –   Satisfaction            Noosa community satisfaction        Community satisfaction mean
 bridges                                  mean rating score compared to       performance rating from the LGAQ
                                          the State mean rating score (out    Community Satisfaction Tracking
                                          of optimum rating of 5).            Survey for Provincial areas for:

                                          NSC mean           State mean       Theme: Basic Services & Infrastructure
                                          rating (2019)      rating (2017)    Function: Road Maintenance

                                          3.47               3.28



1 Includes footbridges that are associated with a pathway which bridge a waterway.An elevated structure like Park
  Road boardwalk is treated as part of the pathway network.
2 Works are prioritised and subject to available budget.
3 Reactive maintenance requests are assessed as to warrant for work and available budget – emergencies responded

  to same day.




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