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Level of Service Catalogue 2019-20
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ACTIVITY SERVICE LEVEL TARGET
Public programs incl. children’s and Annual program complementing
artists workshops and school holiday exhibition program
program
Professional development (e.g. school Three times per year
arts teachers)
Floating Land Festival Biennial
Art competitions (Lyn McCrea Memorial Each competition occurs annually
Drawing Prize; Arts Cycle; Draw!)
Friends Noosa Regional Gallery Monthly
meetings
Reactive activities Artist advice/support On request
Institutional visits (e.g. schools) On request
Stakeholder consultation As required
Exhibition applications By application - Initial response
within 2 days – final response
dependent on assessment of
application and discussions with
artist
Corporate Art Collection
[All activities related to the storage and management of items in the corporate art collection]
Availability On display in Council buildings During office/opening hours
In storage – availability for Council On request, access usually
officers only processed within 5 business days
Scheduled activities Audit Annual
Reactive activities Processing new items As required
Relocation of artworks On request – generally within 5
business days
Maintenance As required – dependant on
complexity of repair and availability
of resources
Public Art
[All activities related to the management of public art items on Council land]
Availability On display on Council land Generally open access 24/7
Scheduled activities Audit Annual
Public art projects e.g. commissioning Infrequently – only when
new works programmed
Reactive activities Maintenance As required – dependant on
complexity of repair and availability
of resources
Gallery Operations
[includes activities such as WHS inspections for galleries, building maintenance, volunteer coordination, contract
management
Cyclic inspections WHS inspections 3 times per annum
Scheduled activities Fire Services Monthly
Planned Building maintenance - As Subject to work area response time
required, work order requests to frames.
relevant Council dept.
Internal Gallery wall & floor Annual
maintenance
Security - Managed Council contracts Daily
with Naskam (Alarms and CCTV) and
Complex (random patrols)
Air conditioning service - Managed Monthly
Council contract
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