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Level of Service Catalogue 2019-20
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Service Listing 4 of 4
Service Output CULTURAL DEVELOPMENT
Supporting cultural development and heritage protection through
provision of facilities and programs.
Service Activity Heritage protection & preservation
The activities include initiatives, programs and projects to protect,
preserve and promote the history and cultural heritage of Noosa Shire
and administration of the heritage levy.
Responsible Area Department Branch
Community Services Libraries & Galleries
Cost Centres Heritage (Levy) 1604
Library Programs & Services 2706
Library Collections 2705
Key Statistics Library’s Heritage Collection 2,639 items
Picture Noosa images online 1,577
Major Heritage Organisations 4
Supported
State Heritage listed sites 10
Legislative responsibility to None identified
provide this service
ACTIVITY SERVICE LEVEL TARGET
Heritage levy administration
[Activities include levy management, policy development and management, review of levy-funded project
proposals, stakeholder consultation and coordination of Heritage Reference Group.)
Scheduled activities Heritage Reference Group meetings Bi-monthly
and management of meeting outcomes
Levy Budget Review Quarterly
Levy Budget Preparation Annual
Heritage Levy Policy & Guidelines Annual
Review
Scheduled appointment to Heritage Every three years
Reference Group
Reactive activities Consideration of project requests for No defined service level – (response
levy funding time subject to complexity of issue)
Appointment to ad-hoc vacancies in As and when required – full process
Heritage Reference Group may take between 8 to 12 weeks
Heritage Levy project reporting As and when required – report
including financial updates produced generally within 10
business days
Heritage initiatives/programs
[Includes a broad range of projects, activities and works to maintain and preserve heritage assets, develop and
implement projects, engage heritage specialists and undertake heritage sector development)
Cyclic activities Develop heritage levy expenditure Annual (budget process)
program
Scheduled activities Implementation of heritage levy funded No defined service level – dependent
projects on complexity of the project and
availability of resources
Stakeholder consultation Monthly
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