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Level of Service Catalogue 2019-20
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ACTIVITY SERVICE LEVEL TARGET
Tourism support
[Includes collection of revenue for benefit area properties to fund tourism and economic development initiatives, as
well as development and management of a funding agreement and relationship management with Tourism Noosa]
Scheduled activities Tourism Noosa - Funding Deed 3 years
arrangements (July 2017 to 30 June
2020 with 2 year option)
Tourism Noosa - Business Plan & Annual (by 15 March each year)
Reporting
Participation in Tourism Noosa working project based
groups
Noosa Junction business support
[Includes collection of revenue for benefit area properties to fund projects and initiatives identified in the Noosa
Junction Commercial and Economic Planning Strategy, providing support & advice as well as relationship
management]
Scheduled work Funding agreement Annual
Business Plan (projects & initiatives) Annual
Progress monitoring (meeting with Quarterly
Council officer)
Payments Twice yearly
Acquittal of funds Annual (2 months after end of FY)
SERVICE DELIVERY MODEL
The service is delivered internally with support from external consultants/suppliers as required.
KEY SERVICE METRICS1
Measure Target Noosa Metric Qld Metric Description
Growth in GRP (%) Above the Qld 1.5% 1.8% % change 2015-16 to 2016-17
average
Growth in GRP (M$) Above the Qld $749 $1,087 Per capita $ change 2015-16
average to 2016-17
Growth in GRP compared GRP growth 0.2% 0.1% Difference for 2017
to population growth exceeds
population
growth
Unemployment rate Lower than 4.5% 6.1% Average of last 4 quarters
State average (FY2017-18)
Household income Higher than $1,191 $1,392 Household income 2016,
State average $/week
Average income growth Higher than 4.6% 2.6% Average annual household
State average income 2016 growth
PERFORMANCE MEASURE
Service Indicator Performance Measure Methodology
Economic Satisfaction Noosa community Community satisfaction mean
Development satisfaction mean rating performance rating from the LGAQ
score compared to the State Community Satisfaction Tracking
mean rating score (out of Survey for Provincial areas for:
optimum rating of 5).
NSC mean State mean Theme: Managing the Shire
rating (2019) rating (2017) Function: Economic development &
local employment
3.33 3.01
1 Source – Noosa Economic Profile July 2017 (prepared by Lucid Economics)
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