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Level of Service Catalogue 2019-20
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ACTIVITY SERVICE LEVEL TARGET
Reactive activities Business enquiries (concierge / co- Generally same business day.
ordination of enquiries to Council).
Connect business/industry with planning As required
scheme input.
Participation in various land use forums As required
incl. Noosa Plan Review; Shire Business
Centre and other precincts.
Input to internal working groups As required
(transport, Noosa Plan Review, etc.)
Stakeholder relations Ongoing
Capacity building & leadership
[Includes conduct of events & programs to build business capacity including an economic grants program as well as
curating the use of the Peregian Beach Digital Hub]
Scheduled work Economic Grants Program ((funded Ongoing
through Tourism & Economic Levy))
Three grant types : Quick Response,
One off Project and multi-year strategic
partnership
.
Events e.g. Noosa Connects Digital; Annual
Noosa Connects Jobs; Innovation Local
Master Class etc.
Innovation – Regional (Meetings) Monthly (generally)
Reactive work Business group support (e.g. Innovate As required
Noosa, Create Noosa etc.) - ex officio
member/support role
Communications & Information
[Compiling and providing key economic data and other information to facilitate business development and
investment]
Scheduled work Business Assistance Guide Quarterly
Economy.id – an analysis tool for Council Available on demand, updated
and the community to access for annually
economic and community profiling
information
Noosa Economic Profile Annually
Business & Industry profiles (e.g. Good Annually
for Business, a Taste for Noosa,
Cracking the Code). Review and update
statistics.
Reactive work Media releases As required
Page 53
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