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Level of Service Catalogue 2019-20

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 PERFORMANCE MEASURE
 Service            Indicator               Performance Measure              Methodology
 Pest management    Satisfaction            Noosa community satisfaction     Community satisfaction mean
 (animals & plants)                         mean rating score compared       performance rating from the LGAQ
                                            to the State mean rating score   Community Satisfaction Tracking
                                            (out of optimum rating of 5).    Survey for Provincial areas for:

                                            NSC mean         State mean      Theme: Community Lifestyle Services
                                            rating (2019)    rating (2017)   Function: Environmental Protection &
                                                                             Conservation (includes noxious weeds)
                                            3.73             3.30

                                            3.69             3.42            Function: Animal Control (feral animals)




1 Source – Council resolution 18th August 2016 noting the report to Services & Organisation Committee Meeting dated

 9 August 2016 and approving the Biosecurity Surveillance Program for the Noosa Council region in accordance with
 section 235 of the Biosecurity Act (2014).




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