Council archive · source document
0 CDA Planning Report · 131999.982622.7
a) the conversion of six (6) general customer car parking spaces to five (5) dedicated “rear in” Direct
To Boot pick up spaces dedicated to supermarket customers;
b) the nett loss of one (1) car parking space;
c) the addition of an overhead all-weather protection canopy; and
d) the addition of directional and safety signs.
6.4 Key Design Elements
The pick up facility will service on-line shopping customers:
• vehicles will approach the pick up area via the north/south internal traffic aisles. They will then
reverse into the pick up bays;
• Woolworths team members will retrieve the customer order and deliver the goods to the vehicle
that is parked in the designated space. Once the loading process is complete, the vehicle will
exit the collection point in a forward direction generally via the same north/south traffic aisles
through which they entered;
• a 1.5 m wide pedestrian path depicted by yellow zebra crossing line marking, together with
additional 220 mm clearances on each side will be provided to enable safe staff access to the
luggage compartment of the parked vehicle;
• pick-up bays will be 2.8 m wide and provide sufficient width for safe pedestrian and trolley
access;
• each pick-up bay will be 5.4 m long, exclusive of 220 mm overhang, consistent with Woolworths
design standards;
• each two (2) pick-up bays will be separated by an 800 mm wide pedestrian access depicted by
yellow zebra crossing line marking;
• directional signage from the car park entry to the proposed pick-up bays will be installed to give
advance warning to motorists wishing to navigate the area;
• linemarking and hatching will be implemented to provide advance warning to motorists.
6.5 Parking Demand Outcomes
The accompanying Traffic Statement prepared by Stantec Australia Pty Ltd provides a detailed
explanation and analysis of the proposed Direct To Boot pick up facility (Attachment 4)
In summary:
• In 2020, Stantec conducted a study on existing Woolworth’s Drive-Thru and Pick-Up facilities in
Queensland. The study sought to quantify the reduction of car parking demand as a result of the
introduction and operation of these types of facilities for its supermarket premises;
• The study revealed an average processing time for a Drive-Up facility of 3.6 minutes per customer
vehicle. At peak capacity, the estimated number of car parking spaces ‘saved’ by the Drive-Up
facility arising from the pick-up facility equated to a net improvement of 8 car parking spaces per
hour per Drive-Up bay or in this case, a combined estimated 40 car parking spaces per hour;
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