Reference Documents - MCU24-0115 [As Published]

1. Noise Mitigation and Management Protocols

Effective noise management is a critical component of the hotel's operational strategy to ensure
compliance with local regulations and to protect the amenity of surrounding residential and
commercial areas. The following measures are in place to control and mitigate noise generated
both within the premises and by patrons outside:

a) Indoor Noise Control

   •   Soundproofing Measures:

           o   The premises utilize a combination of double-glazed windows, soundproof
               curtains, acoustic wall panels, and ceiling insulation throughout the venue to
               minimize noise escape.

           o   Noise barriers will be installed around entertainment areas, particularly near
               entrance points, to further contain sound within the building.

   •   Amplified Sound Control:

           o   All entertainment, music and/or related activities inside the premises must be
               conducted through a compression sound limiting device approved by the Office
               of Liquor and Gaming Regulation which restricts the sound level to a maximum
               of 100dB(C), fast response, when measured approximately 3 metres from the
               source of such noise when all doors and windows are closed.

           o   The hotel uses a compression sound-limiting device approved by OLGR to cap
               noise levels at 100dB(C) indoors. This system is calibrated and maintained
               regularly to ensure compliance with noise standards and is accessible only by
               management.

           o   Noise levels will be monitored and recorded hourly using calibrated sound
               meters positioned in multiple areas within the venue. The results will be logged
               and reviewed weekly to ensure continuous compliance.

           o   Whenever noise from amplified entertainment or music inside the premises
               exceeds 85dB(C), fast response, measured approximately 3 metres from the
               source of the noise, entry/egress to the premises must only be via the sound lock
               doors, one of which must be closed at any one time.


b) Outdoor Noise Control

   •   Outdoor Deck and Terrace Management:

           o   Outdoor areas will have noise limits capped at 70dB(C) from 10:00 am to 11:00
               pm. There are no speakers in these areas and as such any noise is attributed to
               patrons talking. Patron seating is elevated and located as such to direct sound
               away from sensitive neighbouring properties, preventing noise from escaping
               beyond the immediate area.

           o   Live amplified entertainment is prohibited in outdoor spaces; instead, only
               background music at controlled levels will be allowed to create an ambient
               atmosphere that does not exceed set limits. This music will be from internal
               speakers only.

           o

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