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2017-02-07 Services & Organisation Committee Agenda

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SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                             7 FEBRUARY 2017


NCS operates under funding agreements with both the State and Federal Governments. The
requirements of the various funding agreements dictate that NCS should aim to perform to a ‘zero
bottom line’ standard, ie. that all funding received should be fully expended on relevant programs
and services. As at 31 December 2016, NCS were broadly tracking in line with budget with a small
surplus of $25,044. This is expected to reduce in the second-half of the year.

2.   CUSTOMERS

                      NCS Summary YTD Outputs
                       1 July 2016 to 31 Dec 2016

                                                        Services
 Service                                                provided
 Allied Health Care                                             324
 Case Management                                                   23
 Social Support - Group                                        5,074
 Counselling/support info and advocacy - client                    47
 Domestic Assistance                                           2,716
 Home Maintenance                                              2,043
 Home Modification                                               766
 Personal Care                                                   388
 Flexible Respite                                                256
 Social support - Individual                                   1,114
 Transport                                                     7,706
 Total                                                        20,457

The eleven listed services have delivered a total of 39,704 hours of service to NCS clients during
this period.

             Noosa Home Assist Summary YTD Outputs
                    1 July 2016 to 31 Dec 2016
                                                Services
 Service                                        provided

 Information & Referral
 Information and Referral                                          645


 Home Maintenance
 Critical Health and Safety resolved                               654
 Improved physical access                                           78
 Standard Maintenance Inspections                                  100
 Total                                                           1,477

The above three services delivered a total of 1,897 hours of service to clients through Noosa Home
Assist Secure during this period.




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