2017-02-07 Services & Organisation Committee Agenda

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                7 FEBRUARY 2017


3.    STAFFING

Aside from usual staff comings and goings there are no other staffing matters of significance to
report.

4.    SYSTEMS, PROCESSES AND OTHER MATTERS
 The introduction of an EFTPOS machine for client use is progressing smoothly with more
   clients now using it on a regular basis. This is minimising the amount of cash handling for staff.
 NCS now has its our own website (www.noosacommunitysupport.com.au). This has allowed
   clients to view and request services online as well as accessing the monthly activity program.
 Noosa Show Day at the Centre was a great day and brought the show to those who couldn’t
   get to the show.
 The new NCS client workshop has commenced operations and is aimed at offering a new
   activity to clients who struggle to connect with more traditional centre-based activities. This has
   been extremley successful with a selection of wooden toys being crafted and donated to the
   Salvation Army Christmas appeal. An ‘offical opening’ is being considered for some point in
   March.

5.     FUTURE DIRECTION
   An external consultant will be engaged in 2017 to review proposed changes to the
     Commonwealth and State’s funding models and their likely impact on NCS operations.
   Commence planning and obtain costings for the next stage of the Centre upgrade. Source
     indicative costs for works to include
     - rendering of the centre façade,
   - repainting of the original timberwork and
   - replacing the current lighting with an LED solution.
These works will complete the update of the Centre.
 Continue to reduce paper systems (NCS is not quite paperless… yet) by ensuring staff are
   confident and trained in the use of data storage systems.
 Replacement of two buses.

Previous Council Consideration
Ordinary Meeting 18 August 2016, Item 12, Page 10
That Council note the report by the Noosa Community Support (NCS) Coordinator to the Services
& Organisation Committee meeting dated Tuesday 9 August 2016, providing an update on the
activities of NCS for the 2015/16 financial year.

Finance & Risk

Refer to Section 1 of this report.




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