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2017-02-07 Services & Organisation Committee Agenda

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SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                                                                                   7 FEBRUARY 2017


BRANCH ACTIVITIES                      RECENT ACHIEVEMENTS                          CURRENT PRIORITIES                            THE NEXT QUARTER
Outsourcing of outstanding rates for      At the beginning of December a             Continue working with Recoveries &          Continue to monitor effectiveness of
collection                                  further 26 properties with a combined        Reconstruction (Aust) Pty Ltd to              using an external debt collector
                                            rates debt of $311,239 were referred         collect the outstanding debt on the
                                            to Recoveries and Reconstruction             29 properties that have been
                                            (Aust) Pty Ltd for collection                referred to them.

Business as Usual activities              Preparation for the January levy           Issue of January 2017 rate levy,            Undertake data validation of PPR vs
                                            complete                                     processing of agency payments and             NonPPR rate categories and work to
                                          Quarterly performance plan reviews           responding to all email enquiries in a        ensure that all properties being
                                            completed for all staff                      prompt and efficient manner                   offered for short term rental are
                                                                                       Quarterly performance plan reviews            levied the Tourism and Economic
                                                                                         for all staff                                 Levy
                                                                                                                                     Quarterly performance plan reviews
                                                                                                                                       for all staff




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